{"id":2004,"date":"2017-11-23T02:49:22","date_gmt":"2017-11-23T02:49:22","guid":{"rendered":"https:\/\/www.gmass.co\/blog\/?p=2004"},"modified":"2021-08-27T05:07:01","modified_gmt":"2021-08-27T05:07:01","slug":"gmail-69585-bounces","status":"publish","type":"post","link":"https:\/\/www.gmass.co\/blog\/gmail-69585-bounces\/","title":{"rendered":"Gmail&#8217;s 69585 bounces and what they mean"},"content":{"rendered":"<p>Have you ever gotten a bounce after sending an email from Gmail with a <strong>69585\u00a0bounce code<\/strong> that references a URL? Specifically, a bounce message that says:<\/p>\n<pre>Your message to\u00a0john@smith.com\u00a0has been blocked. See technical details below for more information. <a href=\"https:\/\/support.google.com\/mail\/answer\/69585\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?hl=en&amp;q=https:\/\/support.google.com\/mail\/answer\/69585&amp;source=gmail&amp;ust=1511484535929000&amp;usg=AFQjCNELqH7q67Npsx9ug36hNPSdNTepFQ\">LEARN MORE<\/a>\r\n\r\nThe response was:\r\n\r\nMessage rejected. See\u00a0<a href=\"https:\/\/support.google.com\/mail\/answer\/69585\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?hl=en&amp;q=https:\/\/support.google.com\/mail\/answer\/69585&amp;source=gmail&amp;ust=1511484535929000&amp;usg=AFQjCNELqH7q67Npsx9ug36hNPSdNTepFQ\">https:\/\/support.google.com\/mail\/answer\/<span class=\"il\">69585<\/span><\/a>\u00a0for more information.<\/pre>\n<p>Here&#8217;s a screenshot:<\/p>\n<figure id=\"attachment_2006\" aria-describedby=\"caption-attachment-2006\" style=\"width: 720px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/11\/Gmail-69585.gif\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-2006\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/11\/Gmail-69585-1024x628.gif\" alt=\"Gmail 69585\" width=\"720\" height=\"442\" srcset=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/11\/Gmail-69585-1024x628.gif 1024w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/11\/Gmail-69585-300x184.gif 300w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/11\/Gmail-69585-768x471.gif 768w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><figcaption id=\"caption-attachment-2006\" class=\"wp-caption-text\">The mysterious 69585 Gmail bounce means that Gmail has stopped your outbound email in its tracks.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h2>Gmail provides an irrelevant URL<\/h2>\n<p>You might notice that the URL that Gmail gives for more information about the <strong>69585 bounce<\/strong> is a <strong>URL that gives no information on the 69585 error<\/strong>:<\/p>\n<p><a href=\"https:\/\/support.google.com\/mail\/answer\/6596?visit_id=1-636469950368928843-4158290028&amp;rd=1\">https:\/\/support.google.com\/mail\/answer\/6596?visit_id=1-636469950368928843-4158290028&amp;rd=1<\/a><\/p>\n<p><em>It\u00a0doesn&#8217;t explain the 69585 bounce at all. So what&#8217;s the deal? <\/em><\/p>\n<p>We&#8217;re not sure why Google removed the explanation page for the 69585 bounce code, but in the past, it meant that Google blocked the email on its way out of Google&#8217;s network. The email never reached the server for the particular email address. Whereas most blocks are blocked by the receiver, a <strong>69585 bounce is a preemptive block<\/strong> by Google, because they think the email you&#8217;re trying to send is spam.<\/p>\n<h2>Our findings about the 69585 error<\/h2>\n<p>In the data we&#8217;ve seen, the <strong>most common cause<\/strong> for a 69585 bounce is that the <strong>email contains a URL that has been flagged<\/strong> by the <a href=\"https:\/\/safebrowsing.google.com\/\">Google Safe Browsing program<\/a>, or a URL that has been flagged by Gmail. It&#8217;s possible that a URL can be flagged by Gmail but shows up as clean in a <a href=\"https:\/\/transparencyreport.google.com\/safe-browsing\/search?hl=en\">Safe Browsing lookup<\/a>.<\/p>\n<p>The <strong>second most common cause<\/strong> is that based on the <strong>text content<\/strong> of the email, <strong>Google has determined with high confidence that the email is spam<\/strong>. <em>This can apply even to emails with no URLs present at all.<\/em><\/p>\n<p>This information is based on the findings of our sysadmins. The best explanation we can find directly from Google is here:<\/p>\n<p><a href=\"https:\/\/productforums.google.com\/forum\/#!msg\/gmail\/uH2hN6S5OyM\/lzdteH-ifvYJ\">https:\/\/productforums.google.com\/forum\/#!msg\/gmail\/uH2hN6S5OyM\/lzdteH-ifvYJ<\/a><\/p>\n<p>The relevant part of the explanation is:<\/p>\n<p style=\"padding-left: 30px;\"><span style=\"color: #0000ff;\"><i>To clarify<\/i>: the issue discussed on this thread is when @gmail.com users are attempting to send an email to multiple recipients (in some cases, a large number of recipients) and their outgoing mail is getting blocked by our system and is never delivered. If you\u2019ve arrived at this thread and this is not your issue, please try using the search bar at the top to find a more relevant thread.\u00a0<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"color: #0000ff;\">With that being said, this behavior will still occur in certain instances. The free version of Gmail was not intended to be used as business email or to regularly send to large groups of people. If that is what you are attempting to do, we recommend using Google Groups or Google Apps for Work (if you\u2019re a business). Google Groups allows recipients to opt-in, so you can ensure you\u2019re not sending unwanted mail, and Google Apps for Work will allow you to more professionally and reliably communicate with your customers.\u00a0<\/span><\/p>\n<p>While I agree with this statement, it&#8217;s worth noting that <em>in most cases, it is possible to send a mail merge or a group email to multiple recipients from a regular Gmail account<\/em>, especially <strong>if the Gmail account being used has a long history with Google<\/strong> and is established as a legitimate account belonging to a real person. The history and age of the account is <a href=\"https:\/\/www.gmass.co\/blog\/how-many-emails-can-you-really-send-with-gmass-and-gmail\/\">one of the factors in determining its sending limits and general mass email sending ability<\/a>.<\/p>\n<h2>Real-time 69585 data in GMass<\/h2>\n<p>Just for fun, here&#8217;s a <strong>live data feed<\/strong> showing <strong>how many 69585 bounces GMass has generated recently<\/strong> when sending emails through users&#8217; Gmail and Google Workspace accounts. Note that GMass <a href=\"http:\/\/gmass.co\/systemstatus\">sends about 5 million total emails\/day<\/a> for about <strong>10,000 users\/day<\/strong>.<\/p>\n<table class=\"table table-striped\" style=\"margin-left: auto; margin-right: auto;\"><TR><TH>Date<\/TH><TH>69585 Blocks<\/TH><TH>Users Affected<\/TH><\/TR><TR><TD>09\/18\/2026<\/TD><TD>1,142<\/TD><TD>129<\/TD><\/TR><TR><TD>09\/17\/2026<\/TD><TD>2,300<\/TD><TD>194<\/TD><\/TR><TR><TD>09\/16\/2026<\/TD><TD>2,643<\/TD><TD>243<\/TD><\/TR><TR><TD>09\/15\/2026<\/TD><TD>1,803<\/TD><TD>196<\/TD><\/TR><TR><TD>09\/14\/2026<\/TD><TD>2,371<\/TD><TD>169<\/TD><\/TR><TR><TD>09\/13\/2026<\/TD><TD>1,310<\/TD><TD>138<\/TD><\/TR><TR><TD>09\/12\/2026<\/TD><TD>1,059<\/TD><TD>122<\/TD><\/TR><TR><TD>09\/11\/2026<\/TD><TD>1,616<\/TD><TD>164<\/TD><\/TR><TR><TD>09\/10\/2026<\/TD><TD>2,223<\/TD><TD>166<\/TD><\/TR><TR><TD>09\/09\/2026<\/TD><TD>2,137<\/TD><TD>214<\/TD><\/TR><TR><TD>09\/08\/2026<\/TD><TD>50,041<\/TD><TD>169<\/TD><\/TR><TR><TD>09\/07\/2026<\/TD><TD>11,747<\/TD><TD>157<\/TD><\/TR><TR><TD>09\/06\/2026<\/TD><TD>731<\/TD><TD>104<\/TD><\/TR><TR><TD>09\/05\/2026<\/TD><TD>1,416<\/TD><TD>144<\/TD><\/TR><TR><TD>09\/04\/2026<\/TD><TD>475<\/TD><TD>66<\/TD><\/TR><\/TABLE>\n<h2>What should you do if you&#8217;re sending a mail merge and you get 69585 bounces?<\/h2>\n<ol>\n<li>Try to\u00a0<strong>isolate the content issue<\/strong> that&#8217;s resulting in the 69585. Play around with your content, and then send the email to one of your recipients, and see if you get the same bounce. If you don&#8217;t, you&#8217;ve probably happened upon the solution.<\/li>\n<li>GMass will categorize these bounces as &#8220;blocks&#8221;, meaning you can <a href=\"https:\/\/www.gmass.co\/blog\/new-feature-send-follow-up-mail-merge-campaigns-in-gmail\/\">send a follow-up to all the &#8220;blocks&#8221;<\/a> with just a couple clicks. You don&#8217;t have to manually go through all the 69585 bounces to determine who received your email and who didn&#8217;t.<\/li>\n<li>You can also\u00a0<a href=\"https:\/\/www.gmass.co\/blog\/unlimited-mail-merge-sending-gmail\/\">get around Gmail&#8217;s\u00a0limitations altogether<\/a> by connecting your account to a third party email sending service like Sendgrid or JangoSMTP. If you do that, you can send virtually unlimited emails, and you will never be in danger of getting a 69585 bounce or an over-limit bounce.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever gotten a bounce after sending an email from Gmail with a 69585\u00a0bounce code that references a URL? Specifically, a bounce message that says: Your message\u2026<\/p>\n","protected":false},"author":2,"featured_media":17342,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1954,4,4270],"tags":[],"class_list":["post-2004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-deliverability","category-gmail","category-unsubscribes-and-bounces"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Gmail&#039;s 69585 bounces and what they mean<\/title>\r\n<meta name=\"description\" content=\"A Gmail 69585 bounce is a type of block indicating that Google preemptively filtered your email before it ever reached the recipient&#039;s server.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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