{"id":24086,"date":"2024-03-26T22:52:35","date_gmt":"2024-03-26T22:52:35","guid":{"rendered":"https:\/\/www.gmass.co\/blog\/?p=24086"},"modified":"2024-03-26T22:52:35","modified_gmt":"2024-03-26T22:52:35","slug":"chatgpt-ai-assistant","status":"publish","type":"post","link":"https:\/\/www.gmass.co\/blog\/chatgpt-ai-assistant\/","title":{"rendered":"Our New ChatGPT Assistant Is Here to Answer Your GMass Questions"},"content":{"rendered":"<p>Working on a GMass campaign and have a specific question about how to use a feature?<\/p>\n<p>Want to see if GMass can do something you\u2019re picturing in your head and want to describe that thing in plain English?<\/p>\n<p>Need some custom help to walk you through a GMass process?<\/p>\n<p>Want a fast answer to a unique GMass question?<\/p>\n<p>Our <strong>new AI assistant has arrived<\/strong>\u00a0and it\u2019s here to help.<\/p>\n<p>We <strong>trained our own ChatGPT-based chatbot assistant on everything there is to know about GMass<\/strong>. So if you have a question and want some quick help, give AI the first crack before you turn to GMass support.<\/p>\n<h2 id=\"h.3nzfiz2sdl4w\">Using GMass\u2019s AI Chatbot Assistant<\/h2>\n<p>Visit the <a href=\"https:\/\/www.gmass.co\/ask\">GMass AI chatbot assistant page<\/a>\u00a0to get started. (There\u2019s no login or anything like that required \u2014 you can jump right in with your question.)<\/p>\n<figure style=\"text-align: center;\"><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2024\/03\/image1-4.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2024\/03\/image1-4.png\" alt=\"The GMass ChatGPT AI chatbot assistant interface\" width=\"1999\" height=\"852\" \/><\/a><\/figure>\n<p>Ask it a question about whatever you\u2019re trying to do in GMass and it will give you advice based on everything it knows and everything it\u2019s learned.<\/p>\n<p>For instance, if you were trying to insert <a href=\"https:\/\/www.gmass.co\/blog\/how-to-include-personalized-image-in-email-marketing-campaign\/\">personalized images into a mail merge campaign<\/a>, you could ask for some instructions.<\/p>\n<figure style=\"text-align: center;\"><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2024\/03\/image3-3.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2024\/03\/image3-3.png\" alt=\"Asking a GMass question to ChatGPT\" width=\"1999\" height=\"1126\" \/><\/a><\/figure>\n<p>Or if you need help understanding a particular GMass feature, the ChatGPT assistant can summarize it and point you in the right direction. For instance, here I had it walk through <a href=\"https:\/\/www.gmass.co\/blog\/new-feature-globally-shared-unsubscribes-and-bounces-for-multi-user-google-apps-organizations\/\">global unsubscribes<\/a>.<\/p>\n<figure style=\"text-align: center;\"><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2024\/03\/image2-4.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2024\/03\/image2-4.png\" alt=\"Asking another question to the assistant\" width=\"1999\" height=\"1036\" \/><\/a><\/figure>\n<p>Consider this <strong>your first line of help with GMass questions<\/strong>.<\/p>\n<h3 id=\"h.7sgdulfedidr\">What if the advice doesn\u2019t work?<\/h3>\n<p>One word of caution: While ChatGPT and AI assistants have come a <em>long<\/em>\u00a0way in the past couple of years, <strong>they still aren\u2019t perfect 100% of the time<\/strong>.<\/p>\n<p>After the AI assistant helps you out, if you\u2019re dealing with something particularly mission-critical \u2014 or ChatGPT\u2019s advice doesn\u2019t quite work \u2014 the next step is to <a href=\"https:\/\/www.gmass.co\/blog\/\">search the GMass blog<\/a>.<\/p>\n<p>We have <strong>detailed documentation available for every single GMass feature<\/strong>, almost always with plenty of screenshots and examples.<\/p>\n<p>If you still can\u2019t solve your problem after consulting both the AI assistant <em>and<\/em>\u00a0the online documentation, then you should <a href=\"https:\/\/www.gmass.co\/support\/form\">reach out to the support team<\/a>.<\/p>\n<p>However, our philosophy at GMass (and what we\u2019ve found from talking to countless users) is <strong>most people want immediate answers<\/strong>\u00a0and <strong>don\u2019t mind figuring out those answers themselves<\/strong>.<\/p>\n<p>Which is why the AI chatbot is a great tool to help you <strong>get personalized answers as quickly as possible<\/strong>.<\/p>\n<h2 id=\"h.z3m1olbnij76\">Get Started with the GMass AI Chatbot Assistant<\/h2>\n<p>The <strong>GMass ChatGPT assistant is available to all<\/strong>\u00a0\u2014 whether you\u2019re a GMass customer, on a free trial, or in the process of exploring and evaluating the software.<\/p>\n<p>You can access it <a href=\"https:\/\/www.gmass.co\/ask\">here<\/a>\u00a0\u2014 and keep an eye on it as it continues to <strong>get smarter<\/strong>\u00a0and <strong>even better<\/strong>\u00a0at helping you with any question that pops up along your GMass journey.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Working on a GMass campaign and have a specific question about how to use a feature? Want to see if GMass can do something you\u2019re picturing in your\u2026<\/p>\n","protected":false},"author":29,"featured_media":24087,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[26,8435],"tags":[],"class_list":["post-24086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gmass","category-support"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Our New ChatGPT Assistant Is Here to Answer Your GMass Questions<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.gmass.co\/blog\/chatgpt-ai-assistant\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Our New ChatGPT Assistant Is Here to Answer Your GMass Questions\" \/>\r\n<meta property=\"og:description\" content=\"Working on a GMass campaign and have a specific question about how to use a feature? 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