{"id":327,"date":"2016-06-26T19:22:00","date_gmt":"2016-06-26T19:22:00","guid":{"rendered":"http:\/\/www.gmass.co\/blog\/?p=327"},"modified":"2025-04-23T18:31:32","modified_gmt":"2025-04-23T18:31:32","slug":"new-feature-you-can-now-remove-someone-from-an-auto-follow-up-sequence","status":"publish","type":"post","link":"https:\/\/www.gmass.co\/blog\/new-feature-you-can-now-remove-someone-from-an-auto-follow-up-sequence\/","title":{"rendered":"How to remove someone from an auto follow-up sequence"},"content":{"rendered":"<div dir=\"ltr\" style=\"text-align: left;\">\n<p>What do you do when you&#8217;re checking a campaign&#8217;s <a href=\"https:\/\/www.gmass.co\/blog\/auto-follow-up-emails-until-reply\/#calendarview\">calendar view<\/a> to see your auto follow-up schedule&#8230; and you spot someone on the list to receive follow-ups who shouldn&#8217;t be there?<\/p>\n<p>To remove someone from an <a href=\"https:\/\/www.gmass.co\/blog\/auto-follow-up-emails-until-reply\/\">auto follow-up sequence<\/a>, find the campaign <strong>Draft<\/strong> under the <strong>GMass Auto Follow-ups<\/strong> Label. If you can&#8217;t find it, you may have accidentally deleted. <a href=\"http:\/\/www.gmass.co\/blog\/can-now-restore-deleted-gmail-draft\/\">Try restoring the deleted Gmail Draft first.<\/a><\/p>\n<figure id=\"attachment_19655\" aria-describedby=\"caption-attachment-19655\" style=\"width: 635px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19655 size-full\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web.png\" alt=\"\" width=\"635\" height=\"735\" srcset=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web.png 635w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web-259x300.png 259w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web-21x24.png 21w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web-31x36.png 31w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/gmass-suppression-domains-emails-web-41x48.png 41w\" sizes=\"auto, (max-width: 635px) 100vw, 635px\" \/><\/a><figcaption id=\"caption-attachment-19655\" class=\"wp-caption-text\">I&#8217;ve suppressed 2 contacts, John Smith and Sally Johnson, as well as the entire uber.com domain. The domain and these addresses will not receive any more follow-ups for the campaign.<\/figcaption><\/figure>\n<p>Open the <strong>Draft<\/strong>, click the <strong>GMass Settings<\/strong> arrow, and find the <strong>Suppression<\/strong> section under <strong>Advanced<\/strong>. Under the box labeled <strong>&#8220;Domains and email addresses&#8221;<\/strong>, you can add <strong>domains<\/strong> and <strong>email addresses<\/strong> to suppress for this campaign.<\/p>\n<\/div>\n<h3 dir=\"ltr\">Another method: Dynamic lists<\/h3>\n<p>In April 2025, GMass introduced another way you can remove people from auto follow-ups: Dynamic lists.<\/p>\n<p>When you make your campaign dynamic, it turns your Google Sheet of contacts into your\u00a0<strong>single source of truth<\/strong>. So removing someone from the campaign or auto follow-ups is as simple as removing them from the Sheet.<\/p>\n<p><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25229\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup.png\" alt=\"\" width=\"1960\" height=\"1794\" srcset=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup.png 1960w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-300x275.png 300w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-1024x937.png 1024w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-768x703.png 768w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-1536x1406.png 1536w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-24x22.png 24w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-36x33.png 36w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2025\/04\/dynamic-autofollowsetup-48x44.png 48w\" sizes=\"auto, (max-width: 1960px) 100vw, 1960px\" \/><\/a><\/p>\n<p>You can see the technique in full detail <a href=\"https:\/\/www.gmass.co\/blog\/dynamic-lists\/#auto-follow-ups-uidj\">here<\/a> but in short:<\/p>\n<ol>\n<li>Make your initial campaign dynamic by editing the email address GMass generates.<\/li>\n<li>Delete people from your Google Sheet at any point if you want them removed from your auto follow-up sequence.<\/li>\n<\/ol>\n<h3 dir=\"ltr\" style=\"text-align: left;\">Why would you want to manually remove someone from an auto follow-up sequence?<\/h3>\n<div dir=\"ltr\" style=\"text-align: left;\">\n<p>Several scenarios come to mind:<\/p>\n<ol style=\"text-align: left;\">\n<li>The recipient called you instead of replying to your email. You wouldn&#8217;t want a sequence of emails designed to get a response to keep sending to this person if you&#8217;re already communicating by phone.<\/li>\n<li>The recipient emailed you from a different address and started a new email conversation, which would prevent GMass from detecting that this person has &#8220;replied&#8221;, since he didn&#8217;t really &#8220;reply&#8221;.<\/li>\n<li>The recipient engaged with you in some other way other than email or phone, so that you are now in active communication with your target prospect.<\/li>\n<\/ol>\n<h3>Why suppress an entire domain?<\/h3>\n<p>Note that you can add <strong>email addresses<\/strong> as well as <strong>domains<\/strong> to the <strong>Suppression<\/strong> box.<\/p>\n<p>Suppressing a domain comes in handy when you&#8217;re sending cold prospect emails to multiple people at an organization, hoping that just one person will respond. After that one person responds and engages with you, that one person will already no longer receive follow-up emails, but you may wish to then suppress the entire domain to prevent follow-ups from going to that person&#8217;s colleagues.<\/p>\n<p>Note: If you suppress a domain, GMass will make sure to suppress any emails at multi-part\/subdomains as well. So if you suppress uber.com, GMass would also suppress emails to, say, john@ext.uber.com or john@mail.uber.com and so on.<\/p>\n<p>This effect can also be achieved by enabling the &#8220;Domain matching&#8221; setting:<\/p>\n<p><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19657\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web.png\" alt=\"\" width=\"566\" height=\"327\" srcset=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web.png 566w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web-300x173.png 300w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web-24x14.png 24w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web-36x21.png 36w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2016\/06\/Auto-Followup-Domain-Match-setting-web-48x28.png 48w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/a><\/p>\n<p>You can also suppress subsequent follow-ups within a campaign to addresses that are blocked.<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages.png\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24187\" src=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages.png\" alt=\"\" width=\"2004\" height=\"1156\" srcset=\"https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages.png 2004w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-300x173.png 300w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-1024x591.png 1024w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-768x443.png 768w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-1536x886.png 1536w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-24x14.png 24w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-36x21.png 36w, https:\/\/www.gmass.co\/blog\/wp-content\/uploads\/2017\/05\/blocks-suppressfromlaterstages-48x28.png 48w\" sizes=\"auto, (max-width: 2004px) 100vw, 2004px\" \/><\/a><\/p>\n<p>Here&#8217;s more about how <a href=\"https:\/\/www.gmass.co\/blog\/advanced-bounce-handling\/#afblocks\">suppressing follow-ups to blocked addresses<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What do you do when you&#8217;re checking a campaign&#8217;s calendar view to see your auto follow-up schedule&#8230; and you spot someone on the list to receive follow-ups who\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[],"class_list":["post-327","post","type-post","status-publish","format-standard","hentry","category-email-follow-ups"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>How to remove someone from an auto follow-up sequence<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.gmass.co\/blog\/new-feature-you-can-now-remove-someone-from-an-auto-follow-up-sequence\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"How to remove someone from an auto follow-up sequence\" \/>\r\n<meta property=\"og:description\" content=\"What do you do when you&#8217;re checking a campaign&#8217;s calendar view to see your auto follow-up schedule&#8230; and you spot someone on the list to receive follow-ups who\u2026\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.gmass.co\/blog\/new-feature-you-can-now-remove-someone-from-an-auto-follow-up-sequence\/\" \/>\r\n<meta property=\"og:site_name\" content=\"GMass Blog\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GmailMailMerge\/\" \/>\r\n<meta property=\"article:published_time\" 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