{"id":517,"date":"2017-01-03T05:36:57","date_gmt":"2017-01-03T05:36:57","guid":{"rendered":"http:\/\/www.gmass.co\/blog\/?p=517"},"modified":"2025-07-14T16:46:37","modified_gmt":"2025-07-14T16:46:37","slug":"auto-follow-up-emails-now-include-8-stages","status":"publish","type":"post","link":"https:\/\/www.gmass.co\/blog\/auto-follow-up-emails-now-include-8-stages\/","title":{"rendered":"Auto follow-up emails now include 8 stages instead of 3"},"content":{"rendered":"

NEW – GMass now allows for unlimited stages of auto follow-ups<\/a>.<\/strong><\/p>\n

This article is now out of date.<\/em><\/p>\n

We’ve just rolled out a major update to the automatic email follow-up feature<\/a>, where now, in addition to your original campaign, you can set a series of 8 follow-up emails<\/strong>. We’ve also now made it easier to edit auto follow-up settings<\/strong> after your campaign is scheduled, and finally, you can use the auto follow-up feature with a custom message<\/a>\u00a0to create a “welcome” series of emails for your new signups.<\/p>\n

Be sure to reload Gmail in your Chrome browser to get these updates. You may need to clear your cache, and then reload. <\/em>Now,\u00a0\u00a0let’s dig in…<\/p>\n

8 stages of follow-up emails<\/span><\/h2>\n

\"\"The additional stages are easily seen in\u00a0the GMass Settings box<\/a>. Where you’re used to seeing just 3 stages of auto follow-ups, now you will see 8. Configure the auto follow-ups to your heart’s content…just be aware that sending too many follow-ups for your particular situation can annoy, and even infuriate your recipients. Use this new power wisely.<\/strong><\/p>\n

Easier editing of auto follow-up settings<\/span><\/h2>\n

\"\"<\/p>\n

Before, if you wanted to make changes to auto follow-ups after scheduling a campaign, you would click the @<\/strong><\/span> button at the top, find your campaign, click Edit Auto Follow-ups<\/strong>, make your changes, and hit Save<\/strong>. This was a cumbersome process that frustrated users.<\/p>\n

Now, any campaigns that have auto follow-ups assigned will show up in a new GMass Auto Followups<\/strong> Gmail Label. Just click that Label, and you’ll see a list of your campaigns that have auto follow-ups. To make changes, open up the Draft, click the GMass Settings arrow<\/strong>, make your changes, and hit the GMass button<\/strong><\/span> to save your changes. Also, see this article that details how to edit auto follow-up settings after you’ve already set a campaign<\/a>.<\/p>\n

A slight change that enables you to send\u00a0a “welcome” series of emails to your new signups<\/span><\/h2>\n

\"\"<\/p>\n

We recently introduced the ALL<\/strong> option for auto follow-ups, where a follow-up is sent to EVERYONE that is a part of the original campaign instead of just those who didn’t reply or just those who didn’t open. The ALL<\/strong> option is helpful when you want to send a series of emails to everyone, regardless of their behavior. For example, if I’m an auto repair shop, and I want to send a series of 5 emails that include a different tip every week on maintaining your engine, I could configure a campaign and 4 follow-up stages with the ALL<\/strong> option, where each stage uses an already-formatted\u00a0email from the Custom Message<\/a> dropdown. BUT, I don’t want each stage to be a reply to the last email in the sequence…I want each stage to send as a new message. That’s why we’ve made this important change:\u00a0<\/strong>When using the auto follow-up feature, if you set a stage to ALL and choose a Custom Message\u00a0instead of entering in text, then that particular Stage will go out as a new thread rather than a reply to the previous stage. <\/em>You will also notice that the text above the dropdown changes to “Send custom message alone”.<\/p>\n

Here is a blog post that details step-by-step how to use Gmail to create a welcome series of emails for\u00a0your new signups<\/a>.<\/p>\n

Resources<\/h3>\n

Overview of auto follow-up emails in GMass<\/a><\/p>\n

How to cancel or edit auto follow-up settings<\/a><\/p>\n

How to block\u00a0certain email addresses from receiving auto follow-ups<\/a><\/p>\n

Using auto follow-ups to create an onboarding series of emails for your new users<\/a><\/p>\n

How to check all recipients scheduled to receive auto follow-up emails for a campaign<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

NEW – GMass now allows for unlimited stages of auto follow-ups. This article is now out of date. 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