The Gmail Genius Issue #32 – The 9 most annoying email phrases, ranked

The 9 most annoying email phrases, ranked
Never write: “Not sure if you saw my last email…” But if you happen to be a victim of similar passive-aggressive email speak, here’s how you can best respond.

Why you should put a little more thought into your out-of-office message
This Harvard Business Review article makes the case for OOO messages that foster social connection and tells you how do that. The advice given reminded us of Jenni Maier’s appreciation of the creative out-of-office autoresponder.

Ranking new Gmail’s AI-generated smart(ish) replies
A humorous look at the limitations of Gmail’s Smart Reply.

How I Email: Niraj Ranjan Rout, Co-Founder and CEO, Hiver

Niraj Ranjan Rout is the co-founder of Hiver, a tool to help teams manage email efficiently. He estimates that 80 percent of the emails he receives get a response as they reach his inbox. Here’s an excerpt from the interview:

If I’m writing a document or working on stuff which requires intense attention, I stop looking at email for 30 minutes. If it’s some brainstorming that needs to be done, a deep discussion that is going on, I’ll completely go off email for a certain block of time.

But, the rest of my time is spent a lot on email — talking to customers, talking to investors and people within the company. Email is actually where a lot of that stuff happens.

Read the full interview…