Now you can set or request your own tracking domain in GMass

I’ve written extensively about the importance of having a dedicated tracking domain for your GMass account. Previously, to get your tracking domain into GMass or to request one, you had to email our Support team. Now, you can either set your tracking domain or request one all on your own.

SET: If you have added a DNS record and set up your own tracking domain:

Compose a new message in Gmail, put trackingdomain@gmass.co in the To field, and put the tracking domain you created in the Subject. Then hit the main GMass buttonDo not hit the Send button.

In this example, my Google Apps email address is ajay@wordzen.com, and I’m setting track.wordzen.com as my tracking domain. I must hit the GMass button, not the Send button.

Note: For instant approval, your tracking domain must contain the domain of your Gmail email address. Meaning, if you are john@abcwidgets.com, your tracking domain should be something like track.abcwidgets.com. If your email address domain and your tracking domain don’t match, your request will be accepted but will need manual approval.

REQUEST: If you are requesting that we provide you with a dedicated tracking domain:

Compose a new message in Gmail, put trackingdomain@gmass.co in the To field, and put the word request in the Subject. Then hit the main GMass button. Do not hit the Send button.

In this example, I am requesting GMass to assign me a dedicated tracking domain, because I don’t want to bother with DNS records. I must hit the GMass button, not the Send button.

3 Replies to “Now you can set or request your own tracking domain in GMass”

  1. Tania

    Hi Ajay, this may be a bit of a noob question but would there be a risk that our tracking domain could be used by anyone else? I guess my concern is that IF someone could then this could be severely harmful to our businesses domain.

  2. Ajay Goel

    This isn't possible, because we would have to manually approve the assignment of a tracking domain to an account, when the domain of the tracking domain doesn't match the domain of the Google Apps account.

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