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Support

Here in the Support archives you'll find articles we've written solving popular support questions we receive here at GMass.

Learn how to use different GMass features here, plus get answers to your questions on things like pricing and subscriptions.

If you don't find an answer here, we recommend heading next to our support FAQ, where we've gathered and organized answers to many of the most common questions we receive about GMass (and Gmail, mass email, and cold email in general).
guide to personalization

July 5, 2016

Complete Guide to Mail Merge Personalization in Gmail [Updated 2024]

GMass offers a number of ways to personalize the Subject and Message of your mail merge campaigns sent with Gmail. From …

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May 27, 2016

How to Mail Merge CC and BCC in Gmail with Google Sheets

How to set mail merge CC and mail merge BCC fields in Gmail using a Google Sheet. Here's a walkthrough of the setup in GMass.

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May 8, 2016

Understanding the GMass Settings Box

Below is detailed explanation of each item in the GMass Settings box, which is accessible by clicking the “up” arrow …

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January 25, 2016

Clearing up the confusion between the To and the Cc/Bcc fields

While it may seem counterintuitive, when using GMass, you want to put all your recipient email addresses in the To …

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