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How to Set Up Verizon Email Settings: 2020 Guide

Verizon SMTP email settings

Searching for your Verizon email settings to set up your email client?

In 2017, Verizon retired their email provider for all customers and migrated to AOL Email. However, if you switched to another mail client like Outlook or Verizon AOL Email before this, you can still access your verizon.net email address and use that Verizon account.

In this article, I’ll talk about the Verizon email settings for SMTP, POP and IMAP and how to set these up in a third-party email client. I’ll also cover how these protocols help you and why Verizon decided to retire their email service.

This article contains:

(Click on a link below to jump to a specific section)

If you only need your Verizon Email SMTP, IMAP and POP Settings, the following settings will help you out:

Verizon Email SMTP Settings

SMTP Server Address: smtp.verizon.net

Secure Connection: SSL

SMTP Username: your full email address (xxxx@verizon.net)

SMTP Password: your account password

SMTP Port Number: 465 (SSL)

Note: For Verizon Yahoo, The SMTP Server Address is outgoing.yahoo.verizon.net

Verizon Email IMAP and POP Settings

Verizon IMAP Settings

Server: imap.aol.com

Server Port: 993

Encryption: SSL

Verizon POP3 Settings

Server: pop.verizon.net (For Verizon Yahoo: incoming.yahoo.verizon.net)

Port: 995

Encryption SSL

Why Did Verizon Retire Its Email Service?

In 2017, Verizon decided to permanently withdraw its email service. You can no longer access your verizon.net mail account via Verizon’s own email program.

Why?

Verizon stated that as there are “more capable email platforms available,” they’d rather focus on other ventures that can bring more value to their customers. Their internet, Fios, TV, and phone services remained unchanged while they withdrew their Verizon Email services.

Can You Still Access Your Verizon Email?

Yes, you can!

How?

Customers who migrated their email account and data to another email provider, like AOL or Yahoo, before December 5, 2017, can still use their Verizon email account.

However, if you did not migrate your mail account or data to another email provider before this date, you can no longer access it. All email data on the Verizon mail server was erased after December 5, 2017.

How to Set Up Verizon Email Settings in AOL

The following sections apply only to users who migrated their Verizon account data before December 5, 2017.

Setting up your Verizon account in AOL is super easy.

Here’s a step-by-step guide on email setup for your Verizon mail in an AOL Mail account:

Step 1

Go to the AOL Email home screen.AOL Mail homepage

Step 2

Type in your full email address, including the “@verizon.net” segment.

Step 3

Follow the registration steps mentioned to create a password for your mail account.

Step 4

You should now be able to access your email data after signing in to your AOL account.

It’s that easy!

However, if you want to set up Verizon mail on another email application like Yahoo Mail or Microsoft Outlook, you’ll need to set up your SMTP and POP/ IMAP setting.

But wait… what exactly are SMTP, POP and IMAP, anyway? 

Let’s take a look.

Note, if you’re already familiar with these protocols and only want to know how to set them up directly, click here.

What Is SMTP?

Simple Mail Transfer Protocol, or SMTP in short, is a protocol that dictates the rules for sending emails online. It’s the standard protocol used by most email programs to send mail from an outgoing mail server.

But if SMTP only deals with sending emails, how do you receive incoming mail?

That’s where POP and IMAP come in.

What Are POP and IMAP?

POP and IMAP are also protocols used for email transfer on the internet. However, unlike SMTP, these protocols are used to receive incoming mail.

Here’s an overview of both these protocols:

1. POP3

POP3 refers to the third version of the Post Office Protocol or POP. This version is widely adopted across most devices and the mail application you use.

A POP account downloads all incoming mail to your device and stores these emails locally. This way, you can access your mail offline as well — you don’t need to go online just to check your inbox.

2. IMAP

IMAP stands for Internet Message Access Protocol.

Like POP, IMAP is also used for receiving emails. However, there are a few key differences.

Unlike POP, an IMAP email account stores all your emails on the mail server rather than downloading it to your device. This makes it easy for you to access your mail anywhere, as long as you have a reliable Internet connection.

Because IMAP works as cloud storage on your incoming mail server, it’s much more efficient and faster than POP3.

Now that you know what these protocols are, let’s take a look at how you can set these up for your Verizon Email account.

How to Set Up SMTP Settings for Verizon Email

To set up the SMTP settings for your Verizon Email account, you need to go to the email settings page or option in the email app you use, such as AOL Email, Yahoo Mail, Outlook, or Mozilla Thunderbird, etc.

For example, if you’re using Microsoft Outlook, navigate to Settings > Mail > POP and IMAP.

There, click on the More Settings button and then Outgoing Server to enter your Verizon Email SMTP Settings:

Verizon Email SMTP Settings

SMTP Server Address: smtp.verizon.net

Secure Connection: SSL

SMTP Username: your Verizon email (xxxx@verizon.net)

SMTP Password: your account password

SMTP Port Settings: 465 (SSL)

The exact steps differ slightly between each email client, but the overall process should be similar.

For example, if you’re setting up your Verizon Email in a Yahoo account, you’ll need to enter outgoing.yahoo.verizon.net instead of smtp.verizon.net for the SMTP Server Address.

Now that you’ve got your SMTP settings in place, you’re all set to send emails to other people with your Verizon mail address.

But remember, SMTP does not help you with receiving emails.

You’ll need to set up POP3 or IMAP for that!

To make this easier for you, here are the POP3 and IMAP setting for your Verizon email:

How to Set Up POP3 and IMAP for Verizon Email

The process for manual setup of POP3 or IMAP is pretty similar to SMTP for most email clients.

For example, in Microsoft Outlook, navigate to Settings > Mail > POP and IMAP.

Here you can set up either of the protocols as per your email needs with the following account settings:

Verizon IMAP Setting

Server: imap.aol.com

Port Settings: 993

Encryption: SSL

Verizon POP3 Server Settings

Server: pop.verizon.net (For Verizon Yahoo: incoming.yahoo.verizon.net)

Port Settings: 995

Encryption: SSL

Note that if you had been using Verizon Email on a POP3 configured client and now switch to an IMAP client, only new messages will move from the email server to your computer/device. Any emails that were downloaded on your device before switching to IMAP won’t be transferred.

Conclusion

Despite Verizon withdrawing their email service, verizon.net users still have plenty of options to continue using their email address.

Follow the steps above to set up your Verizon mail settings on any mail app of your choice. Once you’ve set up SMTP and POP/IMAP, you’re all set to begin sending and receiving emails!

15 Comments
    1. Good luck: Verizon screwed up everybody by forcing upon their email the completely outdated and horrible Aol email system on a browser….

  1. Still having trouble setting up AOL/Verizon.net email on new Windows10 laptop. Keeps saying “need to update password or give the account permission to sync to this device”. Had no trouble synching to new android cellphone a few months ago.

  2. Having the same issue as Linda above. Keeps saying “need to update password or give the account permission to sync to this device”.

  3. What a terrible terrible situation. I can no longer use Verizon email on my Outlook in PC. I’ve tried every combination of setting. I called AOL and they wanted to charge me $149 (senior discount $100) to fix broken links.
    I didn’t break links, did Microsoft, AOL, Verizon?? My iPhone works flawlessly, goodbye windows.

    1. If you didn’t get this working & still remember your passwords you’ll have to completely remove your Verizon, Att, etc email and reinstall. Google your specific email and setup incoming email with the advanced ports. Instructions will tell you correct port. The setup outgoing mail and again go to advanced tab for correct port. DONT BE SURPRISED TO SEE YAHOO AS PART OF THE AUTO LOADING SEQUENCE WHEN YOU REINSTALL. That’s what ATT and VERIZON did. My phone, my 2 computers. Not (1) of them worked correctly. The BEST instructions are going to be on Google in a forum. My ATT help 1 hour long never got it right. I hung up got mad and googled EXACT STEPS on how to fix. It worked perfectly

      Good luck.

  4. I have a similar problem in that I still have no problem receiving or sending Verizon.net email on my iPhone or iPad. And it worked well with my Outlook email app until a couple of days ago. But no more. I keep getting the instruction to update the password for my yahoo account. Keep putting it in —- it is the correct password—- but it is never accepted. Windows 10 had a large update that I installed a couple of weeks ago and it wiped out all my saved passwords. One would think Microsoft and Yahoo – AOL could get together and fix this. Apple looks better all the time.

  5. I’m having the same problem as Annell and Karl – on Outlook where Verizon is defaulting to Yahoo servers. Had anyone come up with a solution?

  6. Same here – started two days ago. Can see my email in any application save for my desktop Outlook. Changed the password just in case. The same outcome – can login from anywhere save my Outlook. Any help will be appreciated

  7. My Verizon/AOL ‘relationship’ is badly broken. Bought a one month service plan with AOL to fix it. Many hours, over three different service calls, remoting to my computer etc etc etc could not fix. Called again tonight. They want to charge more money. I asked them why … since they couldn’t fix the problem before, what confidence do I have they can fix it now. They said my problems are unique. I found this site. Haha … my problems are NOT unique. Am going to try to figure out how to get gmail to pick up the verizon e-mails. Anyone try that? With any success?

  8. I think with some of the content of the article above, I was able to conjure a solution. Previous desktop died, so I could not check the settings for Outlook. When I installed Office (with Outlook) on the new computer, and opened the Outlook icon, I was then met with errors on the setup screen. The IMAP Account Settings window had “imap.mail.yahoo.com” for the Incoming mail Server. I changed this to “imap.aol.com” (no quotes), and left the Port as 993, and Encryption as SSL/TLS. For the Outgoing Mail Server, it showed “smtp.mail.yahoo.com”, which I changed to “smtp.aol.com”, again leaving the port as 465, and Encryption as SSL/TLS. Outlook then seems to have successfully downloaded all the e-mail back to 8/23/2020 (only), so here’s hoping I can send “out” ! Presumably you can tweak the settings on your phones similarly, for those that have noticed the “yahoo infection”.

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