Today we launched a new feature that allows G Suite (formerly called Google Apps) users of a single organization to use the unsubscribe and bounce lists of each user in the organization. This eases the pain felt by multi-user organizations where if a particular recipient unsubscribes to one user, that recipient may get angry if he then gets another email from a different user in the same company, since GMass Unsubscribe lists are particular to each G Suite account.
For example, your organization has the following five users:
ben@company.com
joe@company.com
sarah@company.com
kim@company.com
matt@company.com
All five are using GMass, and there may be some email addresses that are common to a couple of the users. Let’s say ben@company.com and joe@company.com both send emails to leads and therefore sometimes send to recipients in common with each other.
Normally, if a recipient unsubscribes from ben@company.com’s emailings, the recipient could still potentially receive emails from joe@company.com. With the Global Unsubscribe feature turned on for company.com, the subscriber would not receive emails from joe@company.com or any other user @company.com. The unsubscribe list for each user would be used to suppress addresses for every user in the organization.
Similarly, you may also want to turn on Global Bounce suppression. If a particular email address bounces for ben@company.com, then it benefits joe@company.com from an email deliverability perspective to avoid sending to the same invalid email address. Normally, an attempt by joe@company.com to send to that address would result in a send and then a bounce. With Global Bounces activated, the attempted send to that address by joe@company.com would be suppressed by GMass.
How to turn ON Global Unsubscribes for your Domain
- Click Compose to launch a new window.
- Set the To field to globalunsubs@gmass.co.
- Set the Subject to the word on. (If you change your mind later, repeat this procedure, but with the word off.)
- Leave the Message blank.
- Hit the GMass button. Do not hit the Send button.
How to turn ON Global Bounces for your Domain
- Click Compose to launch a new window.
- Set the To field to globalbounces@gmass.co.
- Set the Subject to the word on. (If you change your mind later, repeat this procedure, but with the word off.)
- Leave the Message blank.
- Hit the GMass button. Do not hit the Send button.
Ok
would be nice if we could have that on multiple domaines. Thx
this is great. exactly what I was looking for. does this get auto updated or do I need to keep going it every time I want the unsubscribe lists to sync across users?