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How to Unsubscribe a Domain

You can now unsubscribe an entire domain from your Gmail mail merge campaigns sent with GMass. Unsubscribing a domain is similar to manually unsubscribing a list of email addresses, only in this case, you’d be unsubscribing an entire company or organization. For instance, if you want to suppress any future emails to Uber, you could unsubscribe uber.com.

How to Unsubscribe a Domain

Head to the GMass dashboard. You can get there through this link, or by clicking the dashboard icon by the Gmail search bar.

Access the GMass dashboard via the icon

Click the Settings icon to open the left panel with your account-level settings.

Dashboard settings icon

Click into the Unsubscribes settings in the left panel. Then click “Manage unsubscribed domains.”

Manage unsubscribed domains in the GMass dashboard

Now you’ll see any domains you’ve unsubscribed.

Manage unsubscribed domains

You can unsubscribe a new domain (or multiple new domains) by clicking “Add unsubscribe domains.”

Add domains to unsubscribe

Click the “Add these domains” button and you’re all set.

Unsubscribe domain results

Future campaigns will be cross-checked against your domain unsubscribe list and matching recipients will be suppressed from the campaign.

(Note: If you’re a long-time GMass user, you can still use the old method to unsubscribe a domain. Compose an email to [email protected], put the domains you want to unsubscribe in the body, then click the GMass button. Those domains will now be unsubscribed.)

How to Resubscribe a Domain (aka How to Remove Domains from Your Unsubscribe List)

To remove a domain from your domain unsubscribe list, also known as resubscribing a domain, follow the same instructions above to get to the Unsubscribed Domains area of the GMass dashboard.

Check the boxes next to the domains you want to remove from your unsubscribe list.

Resubscribe a domain by checking the boxes

Then click the “Delete these domains” button. The result:

Manage unsubscribed domains

Downloading your Domain Unsubscribe List

To download a CSV with your unsubscribed domains (as well as your other unsubscribed emails), go to any web-based campaign report, and click the download all unsubscribes link at the bottom.

Download all unsubscribes

This will download a CSV report of all of your unsubscribed email addresses and unsubscribed domains. Your unsubscribed domains will appear at the top of the list.

CSV of unsubscribes with the domain at the top

That’s it! You’re now set to unsubscribe domains, resubscribe domains, and download a report with those domains.

4 Comments
  1. Is the only way to unsubscribe a domain by [email protected]?

    I want to use Zapier to unsubscribe domains from a google sheet in the same manner I unsubscribe email addresses. This does not appear to work. Why not?

  2. DO NOT leave the subject blank or it will not work. You MUST put something in the subject box for it to allow you to click GMass.

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