If you’ve been using GMass for your mail merge campaigns in Gmail, you can now easily add email addresses to your account’s Unsubscribe List.
As a reminder, any email addresses on your Unsubscribe List will be suppressed from your GMass campaigns — that means they will be eliminated from any campaign you send with the GMass button. Additionally, if you’re a G Suite user and you’ve enabled Global Unsubscribes, you can also use this feature to suppress email addresses across all other GMass accounts of the same domain.
To add email addresses to your Unsubscribe List:
1. Launch a regular Gmail Compose Window.
2. Set the To field to unsubscribe@gmass.co.
3. Type anything you like in the Subject Line, so long as it’s not blank.
4. Paste in a list of email addresses to unsubscribe as the body of the message, with each email address on one line.
5. Click the GMass main button.
Important: Be sure to hit the red GMass button, and not the regular Gmail Send button. Hitting the regular Send button won’t accomplish anything.
You can use this method to unsubscribe thousands of email addresses at once. For example, if you’re switching from a traditional email service provider like MailChimp over to GMass, you may want to take all of your unsubscribe addresses from MailChimp and import them into GMass.
To remove email addresses from your Unsubscribe List:
If you’ve accidentally unsubscribed yourself, or if you a particular email address has unsubscribed but now wants back on your email list, you can remove an address from your Unsubscribe List. Follow the same procedure as above, but set the To field to resubscribe@gmass.co.
Need to unsubscribe an entire domain?
You can also unsubscribe an entire domain. Follow the same instructions as above, but place domains on each line rather than email addresses. You can also have a combination of email addresses and domains that you unsubscribe all in one shot. More information on unsubscribing domains.
Final Thoughts:
If you’re unfamiliar with the unsubscribe feature of GMass, learn how to add an Unsubscribe Link to your mail merge campaigns in Gmail.
Is there a way to view your unsubscribe list?
I'd also like to know if there is one.
You can view your unsubscribe list by opening any of your recent campaign reports. The report is downloadable, as are each of the individual metrics, including the unsubscribes.
So you know, although we do keep an eye out for comments, the best way to get in touch with us can be found here: http://blog.gmass.co/2016/11/how-to-get-best-support-from-gmass-team.html
I assume that emails that are unsubscribed will also stop getting auto-followup messages that are already scheduled?
Correct. All unsubscribes are suppressed from any future email sent through GMass, including Auto Followups.
How do you view the unsubscribes not from campaigns but from those you manually added?
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Is this feature for individuals who email back directly vs. hitting the “unsubscribe” button in our email that went out? We set up a large campaign and have had about 50 people thus far email back with “unsubscribe.”
Should I email that list of 50 to unsubscribe@gmass.co?
On top of that, do you recommend I delete these unsubscribers from our initial google sheet we have linked to the campaign since they don’t want contact from us anymore?
Thanks!
Hi Noel,
If they did not click your unsubscribe link then yes, you would need to manually import them to your list. If a recipient unsubscribes or if you manually imported them to your unsubscribe list, then you won’t need to manually clean up your Google Sheet since all future campaigns will be suppressed from sending to any of those addresses in your unsubscribe list.
how do i get the list of people that have unsuscribed
Hi Neeraj,
You may download a list of your unsubscribers from your GMass Reports. You can do so by going to your GMass Reports -> [CAMPAIGNS] label and opening your most recent campaign. On the line item Unsubscribes, you will see 2 links: one for unsubscribers just for that campaign and the other is a list of all unsubscribes across all campaigns from your account. To learn more please see https://www.gmass.co/blog/gmail-mail-merge-reports-and-analytics/
If I label unsubscribes to “GMass Reports/Unsubscribes” will that unsubscribe them from future mailings?
Hi Jason,
No, you would need to add them in manually through the steps found in the article above.
How can I download all unsubscribe list to csv file from my gsuite please?
If the recipient replies with a manual “unsubscribe” and there is an auto follow up message for anyone who replies, how do we get around this?
You would need to manually unsubscribe that recipient right when you receive their request.
How to add unsubscribe link to all follow-up messages?
Hi Thomas,
If you wish to manually insert the unsubscribe link into the body of your emails, so that it flows with your email design including your follow-ups, create a link to: https://www.gmass.co/gmass/u?u=OUTBOUND
We use SendGrid, and they evidently suppress bounces and blocked addresses without notifying GMass. I am assuming that’s why I don’t see any Bounces folder under my GMass folder in Gmail.
However, I need to make sure that drafts for those addresses do not get created in my Gmail outbox for pending follow-ups.
Will adding those addresses to my unsubscribe list suffice?
Thanks
Hi Gene,
Yes, you can add those bounced addresses in your unsubscribe list to suppress them from being sent emails in future campaigns. Also, please make sure that Bounce Notifications are on in your SendGrid account settings. Set them to go to the From Address. This will allow GMass to process your bounces, just like normal without the need for you to manually maintain the bounced addresses in your unsubscribes list.