With a recent increase in GMass’s popularity has come an increased number of reports of Google accounts getting suspended after having used GMass. In most cases it’s spammy behavior that leads to an account suspension. It’s important to note that:
- GMass can’t control whether Google suspends an account, nor can it help re-activate a suspended account.
- GMass is simply a conduit to unleashing the power and full sending capabilities of your Gmail account. GMass doesn’t have the ability to skirt Gmail’s rules or give you greater sending ability than you already have.
- Don’t use GMass to send spam from your Gmail account.
- Don’t set up a new Gmail account and immediately send hundreds of emails with it. Despite Google stating that you can send 500 emails/day from a regular Gmail account, you can’t do that from a new Gmail account that you created minutes ago. If that was possible, spammers would certainly take advantage by creating hundreds of Gmail accounts and sending 500 emails through each account.
- If you’ve never sent a mass email from your Gmail account before, start by sending a lower quantity of emails and then ramping up.
- We’ve found that Google Apps account have greater flexibility with sending than regular Gmail accounts. We’ve noticed that even a new Google Apps account has substantial sending ability, allowing almost the 2,000 email daily limit, whereas a new Gmail account won’t have immediate mass emailing abilities.
Ultimately each individual GMass user is responsible for his or her Google account. In most cases, if you’re a responsible sender sending emails to people who want your emails, you shouldn’t encounter any of these issues. Of course, there are exceptions. In rare cases, we’ve seen reports of legitimate senders getting temporarily suspended for sending a relatively low quantity of mass emails.
What should you do if your account is suspended?
Follow Google’s instructions by starting your appeal here.