We’ve launched a few enhancements to our popular auto follow-up email feature, which allows you to automatically send follow-ups to people until they reply to (or click, or open) your original message.
1. There’s often been confusion between canceling a campaign versus canceling its auto follow-ups. Now, if you cancel a campaign in progress, but it still has auto follow-ups applied, you’ll be shown a warning so you’re aware.
2. Sometimes users accidentally delete the DRAFT for a campaign, and once the DRAFT is deleted, it’s difficult to cancel auto follow-up emails, because you have to restore the DRAFT and then cancel or modify the auto follow-ups. Now, there are additional ways to cancel auto follow-ups, if you don’t want to find the campaign DRAFT first. You can also apply an emergency stop to all auto follow-ups for your account.
3. Finally, if GMass detects that you’ve deleted a campaign DRAFT where the campaign still has pending auto follow-up emails, you’ll be proactively alerted within a few hours.
could you make possible to follow up an email campaign up to 5 years?
Hi Antoine,
Unfortunately, at this time the max is 6 months. Though we’ll keep your feedback for our roadmap ahead.
Hi,
is it possible to create follow ups as drafts as well?
Hi Maciej,
No, at this time that feature is not available.
Hello! Can you please help me. I’m writing an email campaign in our business. I’m using GMASS for adding an auto followup but I do have problems in the content of the text area. In google docs I include in my content a hyperlink but once I loaded it to the textarea in the GMASS auto followup it will be converted into text. The hyperlink is not clickable anymore. Please help me to fix it.
Hi Art,
Please try adding HTML to include the hyperlink.
For example:
Click Here
Hello, how can a set a follow up to 12h (Half day)? It’s enough if I set it at 0.5 days?
Hi Moises,
Unfortunately, at this time, follow-ups can only be set to full days.
Do the personalized fields work in the auto-followup as well? (i.e. {FIRST NAME} or {COMPANY NAME})
Because I was not able to insert a link, I was wondering if this would work
Hello, I love Gmass and everything I can do with it for my business, especially at its pricing.. unbeatable. I do have one questions though. I have a recurring campaign in motion, I would like to modify the text in one of the auto follow up templates I have created and added, how do I do so? thank you