9 Replies to “New auto follow-up option to stop email if anybody at company replies”

  1. Anurag Jain

    What exactly will be the mail body in the auto follow-up mail ?
    Will it be the exact same body as in the original mail or something else? Please specify. Thanks!

  2. zohar

    I like this.
    2 question stacks

    1)
    how do i use this for specific campaigns?

    do i just turn it on and all of my auto-followups move to domain based replies?

    do i need to relaunch old campaigns for this to work?
    2)
    how can i send auto-response to an existing thread (of normal, non-Gmass emails) without sending a new message?

    • Marvin

      No, they will not. Since unsubscribing adds their email to your unsubscribes list that prevents future emails (main campaigns and follow-ups) from being sent through GMass.

  3. Irene

    It is unclear to me regarding the number of days in the follow-up stages. For example:

    Stage 2 – after 2 days if no reply (this is clear)
    Stage 3 – after 3 days if no reply

    Is stage 3, 3 days after stage 2? Or is it 3 days after the original email was sent? So 5 days later? I’ve tried to find this in the blog to no avail.

    Thank you!

    • Marvin Quinsaat

      Hi Irene,

      The days will always be based on the original email.

      For example, your original email was sent March 1 and a 2 day follow-up was sent on March 3. For Stage 3 – it would be sent on the 4th. (3 days after when the initial email was sent).

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