For a while, you’ve had the ability to transfer a GMass subscription from one account to another, but starting today, we’re enacting some rules around subscription transfers to prevent the abuse of a single subscription.
The process of transferring a subscription from one account to another was intended for the following scenarios:
- You subscribed the wrong Gmail/G Suite account, and so instead of canceling the incorrect account and subscribing the correct account, which would cause you to incur an extra charge, you could simply transfer the subscription to the correct account.
- If your Gmail or G Suite account became suspended or inaccessible, it was fair to let you transfer your subscription to another account without having to cancel and subscribe, since that would also incur an extra charge.
While the ability to transfer a subscription was intended to be a convenient way to recover from one of the mistakes described above, we’ve noticed some users using the transfer procedure to transfer a single subscription across many accounts, each time sending the maximum amount of emails possible from each account, in order to avoid having a subscription for each active account.
This is an unfair use of a single subscription, so starting today, we’re placing the following limits on subscription transfers:
- Once a subscription has been transferred away from a particular Gmail or G Suite account, it cannot be transferred back to that same account.
- A single subscription can only be transferred a maximum of five (5) times.