New features for Team Plans, and how to manage them

If you’ve subscribed to a GMass Team Plan, we’ve just launched several Team Plan Management features. You can now:

  1. Get a report of all accounts that are part of your Team Plan.
  2. Add accounts to your Team Plan, even if the accounts aren’t of your domain. Meaning, you can add @gmail.com accounts to your Team Plan.
  3. Set your preference for whether new accounts @ your domain should be automatically added to your Team Plan or not. By default, Team Plans start with the “auto join” setting on.

To see which accounts are part of your Team Plan:

  1. Click Compose to launch a new window.
  2. Set the To field to team@gmass.co.
  3. Set the Subject to “view”.
  4. Hit the GMass button. Do not hit the Send button.

To add accounts to your Team Plan:

  1. Click Compose to launch a new window.
  2. Set the To field to team@gmass.co.
  3. Set the Subject to “add”.
  4. Set the Message to the list of accounts you wish to add to your Team Plan, one per line.
  5. Hit the GMass button. Do not hit the Send button.

To remove accounts from your Team Plan:

  1. Click Compose to launch a new window.
  2. Set the To field to team@gmass.co.
  3. Set the Subject to “remove”.
  4. Set the Message to the list of accounts you wish to remove from your Team Plan, one per line.
  5. Hit the GMass button. Do not hit the Send button.

To change the leader of your Team Plan:

Transferring the team leader to a new person will transfer the Team Plan subscription to the new address. That new address will become the billing contact on the subscription and will assume the powers of managing the team. The current team leader will become a member of the team under the new owner.

In this example, I’m logged in as ajay@wordzen.com, and I’m the team leader of a Team subscription. I am transferring the power of the team leader to meredith@wordzen.com. meredith@wordzen.com will now own the subscription and be in charge of managing the team. ajay@wordzen will become a team member under meredith@wordzen.com.
  1. Click Compose to launch a new window.
  2. Set the To field to transfer@gmass.co.
  3. Set the Subject to the email address of the account that should be the new team leader.
  4. Leave the Message blank.
  5. Hit the GMass button. Do not hit the Send button.

To set your “auto join” preferences for your Team Plan:

  1. Click Compose to launch a new window.
  2. Set the To field to team@gmass.co.
  3. Set the Subject to “auto join on” or “auto join off”.
  4. Hit the GMass button. Do not hit the Send button.
15 Comments
  1. Hi, I was using the team plan but I cancelled it for some reasons. I still have time left in my subscription. Now I wish to add a team member but Gmass says that I dont have an active plan.

    Kindly help and add that e-mail id

  2. I just setup an account from a group email but I think I should have set it up from my email as I cant manage it from that email address.

    The group name was UCRC.

    Can you transfer it to my email address?

  3. Hello,

    I’ve reached out via support email but haven’t heard anything. The account has been switched over to me but I can’t view team members and I’m also getting an error message about having the wrong subscription.

    Would you be able to help please?

    Thanks,

    Miles

  4. Hi,

    Does the team plan have an option to get an account level report instead of the campaign level? Like getting one summarized report for one specific gmass account with all campaigns included in it?

    Thank you

  5. I added the team plan to my account but when I try to add the new email addresses to the team@gmass.co address with the subject, “add,” I am getting an error message.

    Can someone please advise?

    Thank you.

    1. Hi Jason,

      We’ve responded to your ticket directly. Once you’ve added the members on your team plan, they would still need to install the GMass Chrome extension on their end before they are able to use the assigned subscription

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