If you’re a paid GMass subscriber who has already subscribed with a credit card (as opposed to PayPal), you can now change your GMass plan on your own.
Note: If you still have a free account, this below method is NOT how you subscribe. Please subscribe directly from the Pricing page.
Now, if you want to upgrade from a Standard Plan to a Premium Plan to get the auto follow-up feature, you can now do that. Similarly, if you want to downgrade from the Standard Plan to the Minimal Plan with the footer, you can also do that.
You can also upgrade from an individual subscription to a Team Plan.
Finally, if you want to switch from a Monthly to an Annual plan, you can also do that.
How to change your plan if you’re a subscriber
As of November 2020, you can use our new dashboard to easily upgrade or downgrade your plan.
Adjust your plan and click the “Save Plan” button.
If you have trouble with our dashboard, you can still change your plan the old way.
- Click Compose to launch a new window.
- Set the To field to firstname.lastname@example.org.
- Set the Subject to reflect the plan you wish to switch to.You can type “Minimal“, “Standard“, or “Premium“.You can type “Team 5” to upgrade to the Team 5 User plan. Or type “Team 10” to upgrade to the Team 10 User plan. Team Plans come in packs of 5, 10, 25, 50, and 100 users.You can also just set it to “annual” to upgrade whatever monthly plan you’re to the corresponding annual plan.Or you can combine the “annual” keyword it with a plan level. For example, if you’re on the Monthly Standard Plan, you can type “annual premium” to switch to the Annual Premium Plan.If you’re on a Team Plan and want to switch from monthly to annual billing, just type “annual” in the Subject.
- Leave the Message blank.
- Hit the GMass button. Do not hit the Send button.
Switching from individual plans to a team plan
If you have several individual subscriptions and you want to consolidate to a team plan, then you should:
- Decide which account should be the team leader. This will be the account with the power to add/remove other team members.
- Upgrade the account that you wish to be the team leader to a team plan, using the dashboard and the instructions above.
- Cancel the individual subscriptions for everyone except the team leader.
- Once the individual subscriptions are cancelled, the team leader can now add those accounts as members of the team through the dashboard.
Important things to know
- If you have subscribed with PayPal, you cannot use this system to change your plans. PayPal subscribers will need to login to their PayPal accounts, subscribe to the new plan and cancel their old plan, from within the PayPal interface.
- Using this system, you can move between the Minimal, Standard, and Premium Plans, and you can also switch from Monthly to Annual billing. You cannot switch from Annual to Monthly Billing.
- If you are on a Team Plan, you cannot use this tool to downgrade to a non-Team Plan.
- If you are on a Team Plan, you can change the number of users in your Team Plan. Meaning, you can switch from a 5-user Team Plan to a 10-user Team Plan with this tool.
- You cannot use this method to upgrade from a free account to a paid account. For that go to the Pricing page to subscribe.
- You cannot use this method to cancel a paid subscription. For that go to the cancellation instructions.
Check out the GMass Pricing FAQ.