You can now request your GMass invoices

If you’re a current or past paid subscriber, you can now view the invoices for your account. You can also customize your invoices with your company’s information.

To view invoices:

1. Launch a regular Gmail Compose window.

2. Set the To field to invoice@gmass.co.

3. Type anything you like in the Subject Line, so long as it’s not blank.

4. Click the GMass main button. Refresh your Inbox and you will see an email message with a list of all of your invoices.

Important: Be sure to hit the red GMass button, and not the regular Gmail Send button. Hitting the regular Send button will result in a bounce.

To customize invoices with your company information:

1. Launch a regular Gmail Compose window.

2. Set the To field to myinfo@gmass.co.

3. Type anything you like in the Subject Line, so long as it’s not blank.

4. Set the Message area to your company’s information. If you have a signature that appears in the Message area, clear it out, and replace it with your company name, address, Tax ID number, VAT number, or any other information you would like to appear on your GMass invoices.

5. Click the GMass main button to save your information.

Important: Be sure to hit the red GMass button, and not the regular Gmail Send button. Hitting the regular Send button will result in a bounce.

35 Replies to “You can now request your GMass invoices”

  1. Jason Wurtz

    I recently canceled Gmass, so there is no red Gmass button to push. How do I get my last invoice, which should be on 1/15/17.

    • Maya Quijada

      Unfortunately, our invoicing system is very basic. The only way to get your invoices is by using the GMass button, so you’ll have to re-download the plugin to get your invoices.

  2. Lee Robertson

    Hello, I do not know how GMass works, please direct me to a tutorial that I could understand how it works. I just purchased one of your plan for $12.95 monthly

  3. sarika singh

    I do not have my gmass subscription, i want my old invoice. I dnt have gmass button on my mail box. how should i claim my invoice

  4. Zosai

    When I’m trying to send you my info I get “Your GMass request failed. Error details: Validation failed for one or more entities. See ‘EntityValidationErrors’ property for more details.” message.

    I followed all the steps described above and used Gmass button to send a message to myinfo@gmass.co

  5. Alex

    Hi, we have recently changed our domain and I haven’t recieved an email with the invoice, is it because the email address I requested it from does not match up with the email on the invoice?

  6. James

    Is is possible is request that invoices be sent automatically to a specific email address each month, rather than to have to request them each time?

  7. Stanley Okezie

    Hello,
    I tried severally, and unable to subscription generate invoice for my organization.

    The invoice ought to be made to a certain address.

    I followed the steps on the blog, but it still generates without the address i provided.

    Kindly assist.

    • Stanley Okezie

      Hello,
      I tried severally, yet unable to generate subscription invoices for my organization.
      The invoice ought to be made to a certain address (provided).

      I followed the steps on the blog, but it still generates without the address provided.

      Kindly assist.

    • Marvin Quinsaat

      Hi Espen,

      We’re sorry you feel that way. We actually don’t have a management system but rather just a command to request your invoices up to the previous year.

  8. Thomas Oates

    Yeah I tried requesting an invoice and the email address you list BOUNCED as follows;

    Your message wasn’t delivered to invoice@gmass.co because the address couldn’t be found, or is unable to receive mail.

    I sent based on your instructions, as follows :

    1. Launch a regular Gmail Compose window.

    2. Set the To field to invoice@gmass.co.

    3. Type anything you like in the Subject Line, so long as it’s not blank.

    4. Click the GMass main button. Refresh your Inbox and you will see an email message with a list of all of your invoices.

    So what’s the issue???

    • Thomas Oates

      Ahh, so I read another page in support, so instead of using the “Send” button I should have used “GMass”
      wonderful ! not.

      • Marvin Quinsaat

        Hi Thomas,

        Please note that whenever using an address that ends with @gmass.co this isn’t an actual email address but a command when used with the red GMass button. This includes requesting for your invoices. You’ve received that message because you mistakenly clicked on the regular Gmail send button which just sent an email instead of GMass button which would run an action on your account to send you a list of your most recent invoices to download.

  9. Abc consulting

    Thank you for your response. Mr Marvin

    But We have not received any WELCOME Email from your side how can i check and conform my service start or not..

    PLEASE LET ME KNOW AS SOON AS POSSIBLE. WE ARE HEAVING TROUBLE IT START OR NOT

    AND WE HAVE RECEIVED YOUR INVOICE

    • Marvin Quinsaat

      Hi,

      We’ve responded to your email directly. Please check your mailbox from our support email address. If you have further inquiries, please let us know by replying to our helpdesk email.

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