How to resend your Gmail mail merge campaign when you get errors
In the last few days, we’ve noticed an increase in the number or errors returned to GMass by the Gmail API. The Gmail API is the interface by…
GMass Blog
Author: Ajay Goel
Ajay is the founder of GMass and has been developing email sending software for 20 years.
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How to include a personalized link in a Gmail email marketing campaign
GMass, the ultimate email marketing tool for Gmail, offers lots of mail merge personalization options, from simple mail-merge personalization to fallback values and even automatic first name detection. Sometimes,…
Why your Gmail account becomes inaccessible when sending a big mail merge campaign
If you’ve ever been locked out of your Gmail account while sending a large mail merge campaign, you’re not alone, and don’t be alarmed. It’s normal Gmail behavior,…
How to resend your Gmail mail merge campaign to blocked email addresses
If you sent a mail merge campaign with GMass and found that you experienced some blocking, you may want to re-send your email to the email addresses that…
How to Remove Recipients from an Individual Campaign
Sometimes specifying who is getting your mail merge campaign is just as important as specifying who should NOT get your mail merge Gmail campaign… thanks to our Suppression feature,…
You can now toggle GMass Report notifications on and off
When you send a campaign with GMass, event notifications and campaign reports are generated as emails and placed under the GMass Reports label as activity takes place after…
What to do if you get a “Requested entity was not found” error after clicking the GMass button
Occasionally, after you’ve composed your mail merge campaign in Gmail and hit the GMass button, instead of sending, you may receive this error in the yellow status bar…
Automatic follow-up email bug fix for large attachments
GMass users using the email auto follow-up feature may have noticed that their auto follow-ups failed to send sometimes. Below is an explanation of when the issue surfaces…
How to get support
GMass is a low-cost, self-service system. We use Zendesk as our support ticketing system. We do not offer phone support or chat support. Before you submit a request,…
How to get your invoices
If you’re a current or past paid subscriber, you can now view the invoices for your account. You can also customize your invoices with your company’s information. How…
How to transfer your subscription to another account
You can transfer your paid GMass subscription from one account to another, even if one account is a Gmail account and the other is a G Suite account.. Why…
How to update the credit card for your subscription
If you’ve previously subscribed to a paid GMass plan, at some point you may need to change or update the credit card associated with your account. This is…