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5 Fixes for a Queued Email in Gmail (with Screenshots)

5 fixes for a queued email

Wondering why your emails are queued in Gmail?

While Gmail is an incredible email app, it’s not without its problems.
And one of the more common — and annoying ones on the mobile app — is having multiple emails stuck in a mail queue for hours.

Fortunately, there are lots of available solutions.

In this detailed guide, I’ll cover why your emails are getting stuck in a queue and go over some potential fixes to the Gmail queued error.

This Gmail Guide Contains:

(Click on a link to jump to the specific section.)

Let’s get started.

If you’re new to Gmail, check out my other comprehensive guides:

Why Your Email May Be Getting Stuck in a Queue

If you find your emails sitting in your outbox, Gmail cannot send them immediately and will reattempt to send them later.

While there are many different reasons why this happens, some of the more common causes include:

  • Your mobile phone is running out of space: If you’re running low on storage space, you may find your emails failing to send.
  • Connectivity issues: If you’re experiencing a dip in your internet speed, your Gmail application may struggle to communicate with the mail server. Without a stable connection to the server, you may have queued emails.
  • Your inbox may be reaching a threshold limit: Gmail puts a cap on several things within Gmail, such as the number of emails you can send within a timeframe or the size of your emails. If any of these limits are exceeded, you may find your emails queued for several hours.

A Few Things to Check Before Working through the Solutions

Before we dive into solutions for Gmail queued issues, we need to make sure that Gmail is the problem — not something else.

If you’re a Google user experiencing this issue, double-check these things first:

  • Are you running the latest Gmail version?

It’s always worth checking to see if there’s an update. Google may have patched the issue you’re experiencing in its latest version.

  • Are you over the email file size limit?

If you’re sending mail with an attachment, double-check that it’s no greater than GMail’s 50 MB file size limit.

  • Do you have a stable internet connection?

Sometimes your Gmail message is stuck because you’re experiencing network related issues. Ensure you have a stable network connection — whether it’s on Wi-Fi or mobile data.

  • Is there a problem with Google’s servers?

While Google’s servers rarely go down, it’s not unheard of — even though no one expects it. You can check the status of Gmail servers here. If that’s the case, rest assured Google is working to fix it.

It’s also worth making sure that the issue is with the mobile app specifically.

A good way to do this is by sending an email message to yourself from the web app on your computer. If there are no queued issues when using the web app, you’ll know that this is a mobile-specific problem.

If none of these checks have helped, consider the solutions below.

How to Fix a Queued Email in Gmail

Try these solutions if you’re facing queued mail issues:

Method 1: Disable and enable Gmail sync

Sometimes, queued issues occur because of an error in Gmail’s syncing abilities.

Rebooting these settings might help:

  1. Begin by opening the Gmail app and going to Settings.

You can access your phone settings by tapping the three horizontal lines near the search bar and scrolling to the bottom.

Gmail queued - Fix a queued email - Gmail sync

Gmail queued - Fix a queued email - Gmail sync

  1. Select your Google account.
  2. Scroll down until you find the Data Usage heading.

Locate the Sync Gmail underneath that.

Gmail queued - Fix a queued email - Gmail sync

  1. Untick that checkbox and restart your phone.
  2. After you’ve restarted your phone, recheck the Sync Gmail box.

Hopefully, that solved the problem.

If not, try the next fix.

Method 2: Clear Gmail’s cache

Cache accumulation is another common reason for Gmail queued issues. Here’s how to solve it:

  1. Head over to your phone’s settings app.

Gmail queued - Fix a queued email - Clear cache

  1. From here, find the application manager. On more recent Android versions, this menu is called Apps.

Gmail queued - Fix a queued email - Clear cache

  1. From the Apps menu, select All.

Gmail queued - Fix a queued email - Clear cache

  1. Scroll down until you find Gmail. The apps should be listed alphabetically.

Gmail queued - Fix a queued email - Clear cache

  1. Then, tap Storage.

Gmail queued - Fix a queued email - Clear cache

  1. At the bottom of the screen, you should see two options: Clear data and Clear cache. Tap both of these.

Gmail queued - Fix a queued email - Clear cache

  1. You will need to log in again, but that should solve emails sitting in a queue.

This will clear all the temporary cached files like site data on your Android phone.

Those are the two most common solutions for this type of problem.

However, if this hasn’t resolved your situation, there are a few more solutions to try.

Method 3: Make sure Gmail can use background data

Repeat the steps I mentioned in Method 2, and find Gmail in your apps list.

Once you’ve done that:

  1. Tap Mobile data.

Gmail queued - Fix a queued email - Background data

  1. Make sure the Allow background data usage option is on and enable Allow app while Data saver on.

Gmail queued - Fix a queued email - Background data

Method 4: Ensure Gmail is not in offline mode

  1. On your computer, open the Gmail web app in your browser of choice.
  2. Open settings by clicking on the gear icon in the top right-hand corner of the screen.

Gmail queued - Fix a queued email - Offline mode

  1. Click See all settings.

Gmail queued - Fix a queued email - Offline mode

  1. Select the Offline tab and make sure the Enable offline mail option is unchecked.

Gmail queued - Fix a queued email - Offline mode

Method 5: Remove and re-add your Google account

  1. Navigate to your Android device settings and scroll down until you find Accounts and backup.

Gmail queued - Fix a queued email - Remove and readd

  1. Tap Accounts.

Gmail queued - Fix a queued email - Remove and readd

  1. Scroll down until you find the Gmail account you’re having issues with and select it.
  2. Tap Remove account.

Gmail queued - Fix a queued email - Remove and readd

  1. From the pop-up window, confirm that you want to remove your account.

Gmail queued - Fix a queued email - Remove and readd

  1. Double-check that your account is gone by opening the Gmail app.
  2. Next, reboot your device and navigate to the Gmail app.
  3. Gmail will show you the standard setup messages before letting you add an account. Then, fill in your email address and password.

Give it a few minutes, and you should see your Gmail inbox as before, without any emails sitting in your Gmail outbox.

Wrapping Up

While Gmail is usually an error-free mail app, Gmail users do face small errors at times.

And if you’re one of those Gmail users having trouble with your emails being stuck in your outbox folder, one of these solutions should fix it.

Let me know what worked for you or if you have any additional solutions to the issue in the comments section below!

  1. Thanks, very helpful. Turns out I was running out of memory in my Gmail account so I had 7 messages in Queue on my phone but Gmail on my computer was working fine.!

  2. Finally worked by removing my account and adding it back but be sure to take note of any messages/emails in your outbox because once you remove account they are gone forever and now I don’t know what they were:(

  3. Followed instructions 1 and 2 and the time-stamped job application in my outbox disappeared. Now I’ve missed the deadline. This advice has cost me a potential job.

  4. The thing is, I’ve tried sending emails to my other contacts and companies and it was successful. It’s only in queue for a particular email address and I can’t figure out why.

  5. Aha, it helps and I was very stressing because I was in between a win or loose situation. Option 1 and 2 helped, it was related to storage

  6. Method 1 worked beforw but now I have tried all methods except 5…I am so lazy to remove the account but thanks a lot Rob

    1. Try going to your outbox and just pull the screen down. Until it starts uploading again then the message will go. It has worked for me.

      1. Thank you ! I tried most of these steps and neither of them worked but i tried what you suggested and it worked first try. Thanks again

  7. Thank you so much! The very first trick worked for me: the unchecking the Gmail sync box then restarting the device. It was very frustrating because I was just trying to send an email to myself so I could transfer a file from my tablet to my phone. It’s like it was right there in front of me, it only had a few feet to travel, come on file! I didn’t have hours to spare so you are a life saver.

  8. Thanks.
    Emptying cache seemed to have worked for me on android 9. That is the mail disappeared from the queue list. And it disappeared alltogether, i.e. was not sent at all.
    In Switzerland I had sent the same mail by gmx.ch and that worked perfectly. Gmx mail is available in CH and DE.

    1. Hi Dayeta,

      Please contact our support team (gmass.co/g/support) so that we can assist you directly. Please include more details as to what’s you are attempting to do and what isn’t working for you to expedite our response in helping you troubleshoot the difficulties you’re encountering.

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