GMass times the sending of your campaigns based on both your Gmail account’s limits and the max emails per day that you designate for your campaign. You can also send beyond your Gmail account’s limits by connecting your GMass account to a third-party SMTP service like SendGrid. Even when sending natively through Gmail, and not using the SMTP option, you can send large campaigns, and GMass will distribute your campaigns over consecutive days. For example, if you’re a G Suite user with an account limit of 2,000 emails/day, you can schedule a campaign to 5,000 people, and GMass will send 2,000 emails the first day, 2,000 emails the second day, and 1,000 emails on the third day.
The timing of the various options introduces certain complexities which we’ll explain here.
Two important definitions
For clarity, let’s specify the meaning of a couple terms I’ll use throughout this article. Distributed campaigns are large campaigns that take multiple days to send because of your limits. For example, sending a campaign to 10,000 people, where the campaign is distributed at 2,000 emails/day is a distributed campaign. In contrast, a daily recurring campaign is a campaign that is connected to a spreadsheet, and the campaign checks the spreadsheet for new rows of email addresses daily, and if found, sends the campaign to those new addresses. Depending on how many addresses are being added per day, a daily recurring campaign can also be a distributed campaign.
Sending a distributed campaign through Gmail
Let’s say you schedule 5,000 emails to be sent through your G Suite account for Monday at 9:00 AM.
Assuming you let GMass end the max allowed per day, GMass would send:
- 2,000 emails at 9:00 AM on Monday
- another 2,000 emails on Tuesday at 9:00 AM
- and the last 1,000 on Wednesday at 9:00 AM
If, however, GMass runs into limits imposed by Gmail unexpectedly, which often does happen if you’re trying to send the max allowed per day, GMass will wait 4 hours before trying again.
For example, on Monday at 9AM, when the first batch of 2,000 sends, if Gmail starts bouncing your email with “you have reached a limit” after just 1,500 emails, and those bounces start happening at 10:30 AM on Monday, then GMass will wait for 4 hours before attempting to resume your campaign, knowing that your account still has quota left in its daily sending ability. It will try every 4 hours to get that day’s emails out.
Now let’s say your account does NOT start bouncing your emails unexpectedly, which is what we, of course, hope for. Now, if you let GMass send your account’s full limits (the full 2,000), then the next batch will send 25 hours from the campaign end time. Sticking to the above example, if 2,000 emails send Monday at 9:00 AM and ends Monday at 10:30 AM, then the next batch of 2,000 won’t send until 25 hours later, which is Tuesday at 11:30 AM.
Why do we push it 25 hours instead of 24?
Because we’ve found that when using up Gmail’s daily limits, it’s better to use a buffer of 25 hours than 24 to get your full limits again. Why do we advance 25 hours from the campaign end time rather than the campaign start time? We do this in order to respect Gmail’s sending limits. If your batch of 2,000 started sending at Monday at 9:00 AM and finished at 10:30 AM, and then we started the next batch of 2,000 on Tuesday at 9:00 AM, then Gmail would calculate that you’ve sent 2,000 emails in the last 24 hours and would likely stop you from sending any more. That’s why it’s important to use the campaign end time as the basis for when to send the next batch, when you’re sending your max limits.
If, however, you’ve set a GMass max daily limit that is under your max allowed Gmail account limits, then GMass would advance the next batch 24 hours after the campaign end time. For example, if you’ve set your campaign of 5,000 to send 200 emails/day, starting at Monday at 9:00 AM.
- The first 200 would send Monday at 9:00 AM, and let’s say it finished at 9:30 AM.
- The next batch of 200 would send Tuesday at 9:30 AM.
Again, it’s based on 24 hours after the campaign end time, not the campaign start time, because if we attempted to send the next batch Tuesday at 9:00 AM, GMass would examine your campaign and find that 200 emails have already been sent in the last 24 hours and would therefore NOT send any emails (actually it would send just one).
Now let’s say you changed your mind and didn’t want to wait until the next day for the next batch of 200 to send. So you modify the time of the campaign to Monday at 5:00 PM after the first batch finished sending Monday at 9:30 AM. If you’ve left the campaign set to 200 emails/day, then at 5:00 PM, GMass won’t actually send any emails, because it would calculate that you only want 200 emails/day to be sent, and that campaign has already sent 200 emails over the last 24 hours.
Daily recurring campaigns
If you have a daily recurring campaign set that’s connected to a spreadsheet, then the timing is different. If your campaign sends to all the new rows in the spreadsheet and you don’t specify a daily limit, and the campaign doesn’t run into Gmail bounces, then the next batch will send 24 hours from the campaign start time, so that every day the campaign sends to new emails at a consistent time.
For example, let’s say your daily recurring campaign is connected to a spreadsheet called “My Contacts”. Your G Suite account allows 2,000 emails/day, and every day, no more than 100 rows are added to the spreadsheet.
- The first batch sends Monday at 9:00 AM to 50 people.
- Later that day, 150 rows are added to the sheet.
- The next batch sends Tuesday at 9:00 AM.
- Later that day, 100 rows are added.
- The next batch sends Wednesday at 9:00 AM.
- Later that day 2,500 rows are added. On Wednesday at 9:00 AM, the 2,000 emails start sending, since GMass will respect your account’s limits. That batch of 2,000 finishes on Wednesday at 10:30 AM.
- The next batch will send 25 hours from Wednesday at 10:30 AM, so Thursday at 11:30 AM.
Now let’s say that when those 2,500 rows were added, you modified your campaign to send only 1,000 emails/day max. On Wednesday at 9:00 AM, those 1,000 emails send and finish at 9:45 AM, and now the next batch of 1,000 won’t send until Thursday at 9:45 AM. If we sent it on Thursday at 9:00 AM, then GMass would analyze the last 24 hours and see that you’ve already sent 1,000 emails for that campaign in the last 24 hours and wouldn’t send any new emails.
Here are the rules:
- If GMass runs into your daily account limits, where Gmail isn’t bouncing the emails, GMass will send the next batch 25 hours from the batch end time.
- If GMass runs into a daily limit that you’ve set for your campaign, where Gmail isn’t bouncing the emails, GMass will send the next batch 24 hours from the batch end time.
- If GMass detects that your account is bouncing emails, it will pause and re-attempt sending 4 hours later.
- If you’re sending a daily recurring campaign, and GMass doesn’t run into any limits, including your max account limits or a daily limit you’ve set, then each batch will send at the same time every day. If GMass runs into either your account’s daily limit or a limit you’ve set for sending, then rules 1 and 2 apply.
- Additionally, if you’re using the Skip Weekends setting, then the same logic applies, except the next batch would advance to the next day that isn’t a weekend.
- Additionally, if you’re using the Long Delay Between Emails setting, then that can make the batch ending time much greater than the start time. Your 200 email batch starting Monday at 9:00 AM may not end until Monday at 12:00 PM, and so if you’ve set your daily sending limit to be 200, the next batch wouldn’t then send until Tuesday at 12:00 PM.
All these rules can be confusing. But we’ve implemented the logic in a way that we think makes the most sense, doesn’t break Gmail’s rules while still getting your emails out as quickly as possible.
- If it’s important that each daily batch of emails is sent at the same time daily, then don’t set a long delay between emails. If batch 1 sends at 9:00 AM, batch 2 will go close to 9:00 AM…maybe 9:10 AM because it took 10 minutes to send the first batch. If you’re sending a distributed campaign, it’s impossible to set a daily limit and have the emails go out at exactly the same time daily, because that would violate the campaign’s 24-hour sending limits.
- If setting up a daily recurring campaign connected to a spreadsheet, don’t add more rows to your spreadsheet daily than you want sent daily. Also, make sure if you set a daily limit, that this number is higher than the number of new rows you add daily.
- Pay attention to the explanation of how many emails were sent and why, at the bottom of campaign email notifications you receive whenever a batch finishes sending.