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How to Create an Email Group in Outlook (Step-by-Step Guide)

Group email in Outlook

As someone who knows the deep nuances of emailing I get asked a lot about how to create an email group in Outlook.

After all, creating an Outlook email group is quite useful if you find yourself sending emails regularly to the same group of people.

And with Outlook groups, you won’t have to manually add member email addresses each time you type out group emails anymore.

But how do you go about making one?

In this article, I’ll go over what an Outlook group is and how to create an email distribution group. I’ll also show you how to edit these groups and send emails to them.

And, since this is a very common request here at GMass, I’ll also show you how you can easily transcend what you can do with groups — and send personalized mail merge messages to your contacts using your Outlook email address.

Further reading

How to Create an Email Group in Outlook: Table of Contents

Let’s get started!

How to Create a Group in Outlook

The process of setting up an Outlook contact list varies slightly depending on whether you use Windows, Mac, or the Outlook online app.

Let’s take a look at how to set up a distribution group on each platform:

How to create Outlook groups for Windows

Here’s how you can easily create a distribution list in Outlook on Windows:

Step 1

To create a new group, first open Outlook. Then, go to the navigation pane and click on the People icon (the small icon to the bottom left of your screen).

People icon

Alternatively, you can also select New Items > More Items > Contact Group from the Home tab.

Step 2

Under My Contacts, select the folder in which you want to save the contact group. Most people tend to save the new contact group in the contacts folder.


Note: For this article, I obtained several sample contacts from this website.

Step 3

Select New Contact Group by clicking the new contact group button from the Home tab in the top ribbon.

Create new item

Step 4

Set a group name for your contact group in the name field.

Select New Group

Step 5

Click add members and choose to add member emails “From Address Book,” “From Outlook Contacts,” or “make a new contact.”

Here’s what each of these means:

  • From Address Book – This usually contains the email IDs of every person in your Outlook address book (often everyone in your organization).
  • Outlook Contact List – This contains primarily a set of external contacts that you’ve stored in your Microsoft Outlook contacts folder.
  • Make a New Contact – This enables you to create a new contact to add to the list.

If the list of contact emails only contains a group of people from your company, you can also add multiple people through your firm’s global address list. (A global address list is an electronic address book that contains the contact information of everyone in an organization.)

Global address list

Note: If you need to add member emails again to your list of business or personal contacts, just select the list and click Add members to repeat the process.

Step 6

Once you’ve grabbed everyone from the select members dialog box and finished setting up your group, click Save & Close, and the Members box will disappear.

Once you click Save, you can test your group by sending a message to your group contact list.

Save and close

Note: If you want to add an Outlook distribution list to a folder of contacts on Outlook, you can do so using the folder pane. Likewise, if you want to edit your group emails or other settings, you can do so using the folder pane as well.

Back to contents

Now that I’ve covered how to create a list of contact emails for the Outlook application on Windows let’s look at the distribution list process for Mac systems.

Creating a group in Outlook for Mac

Follow these steps to create group in Outlook for Mac devices:

Step 1

Open Outlook, go to the navigation bar and click on People.

Click on people

Image source: support.microsoft.com 

Step 2

Then, select Home > New Contact List from the navigation bar using the new contact group button to create your group.

New contact list

Step 3

When the contact group window pops up, set a group name for your list of contact emails.

New group name

Step 4

Select Add just below the navigation bar and select members using each person’s email address to add a contact to the contact list.

Click on add

You can keep adding more folks through the members’ box.

Add multiple people

You can even add an existing list of contact emails to your new list.

Add existing list

Step 5

When you finish your contact list, click on Save & Close, and the members box will disappear. After you click save, you can test your contact group by sending an email to your list of contact emails.

Save n close

Back to contents

Now that I’ve covered how you can create an email group on Outlook for Mac, let’s look at setting up an email group on the new Outlook Web App.

Creating a group in Outlook online

Here’s how you can set up an email distribution list group on the Outlook app:

Step 1

Go to the Outlook desktop app and click on the Contacts icon on the left side.

Contacts icon

Step 2

Click on the small arrow next to the blue New contact button and select New group from the drop-down menu.

New group

Step 3

When the dialog box opens, type in the name of the contact group that you want to create. You can type in the group content in the description field, then click on Create.


Step 4

Type in the email addresses or names of the contacts you want to add to the email group. Once you’ve selected contacts to add to the group, click on Add, and you’re done!

Click add

If you’re the group owner, you can easily find the groups you’ve created. Just click on the hamburger menu on the People page and then go to Groups > Owner.


Back to contents

I’ve covered how you can create an email group on Windows, Mac and the OWA. But if you’re the group owner, how do you send group messages to your Outlook distribution list?

How to Send an Email to a Contact Group in Outlook

Here’s how to send emails to an email group with multiple recipients you’ve created on Outlook:

Open a new email message and type in the body and subject. In the To field, instead of typing in mail addresses, start typing the group ID.

When the prompt appears, click on it and hit Send — your email will be on its way to members’ inboxes.


That’s all you need to do to send group emails to a contact group on Outlook.

Back to contents

Now that we’ve seen how you can send group emails to everyone in your Outlook address book, let’s see how a group owner can edit group members or details.

How to Edit a Contact List in Outlook

What if you want to add a new email contact or change the group ID of an existing group?

It’s simple!

Just open the Outlook app (on any platform or the web) and type a new message. Then, type in the group ID in the To field. Now right-click on the list and select Edit Contact.

Edit contact

The contact group tab will then open, and you can add new members or remove members from the existing group easily!

Add new members

Note: This process remains largely unchanged irrespective of the platform you use with Outlook.

Back to contents 

Outlook Groups FAQ

There are two types of email contact groups in Microsoft Outlook:

1. Microsoft 365 group

This type of group is centered around one “group email address.”

An Office 365 group allows team members to access emails sent to one address from a shared mailbox. For example, a project team that shares a group email address is a Microsoft 365 group.

Also, Microsoft Teams can only be added to a Microsoft 365 group.

Anyone who sends an email to the team can send it to the shared mailbox of the Office 365 group. This way, they don’t have to send separate emails to each group member.

Since the whole group has access to a shared mailbox and group calendar, coordinating emails and group conversations is much easier!

2. Outlook contact group

This is the kind of group that we covered in this article.

A contact group (also known as a distribution list) is a collection of email addresses you can email together.

Members of a new contact group don’t share the same email address — and don’t even have to be part of the same organization. They can be pretty much anyone you want to send emails to as a group!

After setting up the group, you can send emails, calendar invitations, Microsoft Team meetings, and reminders to all your group members’ mailboxes with just one click. When you send an email to the group, it will get delivered to each recipient.

Note: Outlook email groups are not the same as a calendar group that lets you create shared calendars.

What about groups on my Microsoft Exchange server or Exchange Online?

Yes, if your organization uses Microsoft Exchange you can still create a Outlook groups to send to multiple recipients. You’ll do that in the Exchange admin center where you can add members, edit group settings, and more.

Back to contents

Using Mail Merge to Send Personalized, Individual Messages

While it’s convenient to create groups in Outlook to send individual messages to your frequent contacts, it’s not particularly easy to use mail merge in Outlook to personalize each email.

There’s no native function in the free online app… a merge on desktop requires constant back-and-forths between Outlook, Microsoft Word, and Microsoft Excel… and you’ll need add-ins to do seemingly basic things like personalized subject lines.

How to send easier mail merges from your Outlook email address with GMass

Here at GMass, we’re a full email marketing and mail merge platform that works directly in Gmail/Google Workspace.

GMass turns it into something else

But that doesn’t mean Outlook users are left out (after all, as one of the top two or three most popular mail merge solutions on planet, we couldn’t leave out out Microsoft friends).

More than 300,000 people use GMass — and have given it an amazing 4.8/5 star average after 7,500+ reviews!

And plenty of those folks are sending with their Outlook addresses.

With GMass, you can quickly set up your Outlook address as an alias in Gmail/Google Workspace.

From there, you can take advantage of everything GMass has to offer as you email the people from your group like…

Sending fully personalized emails — customize everything from paragraphs to images to attachments.

Getting full campaign reports to track and measure performance. Web based campaign report

Send automated follow-ups that can continue until a click, reply, or open. Also send triggered emails that go out immediately when a recipient opens or clicks.

And again, you can send it all using your Outlook email address.

Get started by installing the GMass extension from the Chrome Web Store — it’s free to get started with no credit card requires!

How to Create an Email Group in Outlook: Wrapping Up

It’s really easy to set up a contact group on email clients like Microsoft Outlook.

You can follow the steps I’ve mentioned in this article to create groups with multiple people on Windows and Mac versions of Microsoft Outlook as well as the OWA.

Or for even more personalized group messages, check out GMass — you’ll be sending individually-tailored messages in a matter of minutes.

See why GMass has 300k+ users and 7,500+ 5-star reviews

Email marketing. Cold email. Mail merge. Avoid the spam folder. Easy to learn and use. All inside Gmail.


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  1. I’ve set up group email in Outlook but when I select the group and send an email, everyone in the group has access to others’ private email addresses. How can I send to the group without also distributing email addresses to everyone?

    1. Put the group/list name in the “Bcc” field instead of the “To” field.

      Recipients should see nothing in the “To” field.
      Outlook Sent messages will show the expanded list of addresses in the Bcc field still.

      Also be aware that Outlook Group list member names and addresses are NOT automatically updated when Contact info is changed. In order to do so, open the Contact Group. In the Members section of the ribbon, use the Update Now button to do so.

      FWIW, am a MS Partner

  2. I have the same problem…. just setting one up and wondering if their addresses will be public – they woudn’t want that…. anyone got an answer – please? (Outlook)

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  4. I set up a group email with over 40 members. When I send an email to the group, some do not receive it. I was using Outlook Express originally, it worked for years – then this started. I switched to Hotmail, even fewer people got the email. I joined Microsoft Forum and tried suggestions there to no good effect. Help!!

  5. I want to set up a contact group for a small activity club. We have a committee. I would like the committee to be able to send group emails but no one else. Then at some point in the future it will be necessary for some one else to take over the running of the club and the contact group. Is all this possible.

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