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You can set any From Address that’s configured in your Gmail account as the From Address of your mail merge campaign when using GMass. Just select the From Address you want from the From dropdown in the Compose window. If you haven’t set up an alias From Address in your Gmail account, this is how you do it.

Note that you’ll need the outbound SMTP credentials of the server for the domain of the new From Address. This also means that emails sent using this alias will route through that external SMTP server and not through Gmail’s servers.

Change the From Address of your Gmail message. The From Address you set here will be reflected in your mail merge campaign when using GMass.

The From Name might need to be set separately

Please see this separate article on setting the correct From Name for your GMass campaigns. If you have multiple From Addresses configured for your Gmail account, then the From Name used for GMass campaigns will always be what you see in the dropdown in the Compose window. But if you don’t have a From Address dropdown, then the From Name might be different than you’d expect.

In the example above, I do have a From Address dropdown, so I don’t have to do anything additional to ensure the correct From Name.

A little history

In the past, Gmail allowed you to send from an alternate From Address using Gmail’s own servers. Meaning, Gmail didn’t require you to add SMTP server credentials to set up an alias address. Now, however, they do require this. That change is described here in this StackExchange article and this unofficial Google blog. If you happen to have set up an alias From Address before the SMTP server requirement was enacted, you are grandfathered in and can send “from” this alternate address using Gmail’s high deliverability email servers.

As far as GMass is concerned, there used to be a bug involving switching the Compose window to a different From Address, where sometimes changing the From Address wouldn’t always be reflected in your mail merge campaign unless you made one more change to the Subject or Message after setting the From Address. It would happen because of how and when Gmail saves a message that is being worked on. Basically Gmail doesn’t save the message when a change to the From Address is made, but now, the library that GMass’s user interface is based on, InboxSDK, added a new event called fromContactChanged that allows us to trick the Compose window into saving the message after a From Address change. Therefore this bug no longer exists, meaning you no longer have to make that additional change after setting the From Address. So, you can now choose to set the From Address as the very last thing you do before you hit the GMass button.

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Many users are concerned about the privacy of their email marketing lists and whether GMass stores their email addresses and the contents of email messages, and whether any of this data is shared with third parties. The information below is meant to address these concerns.

Overview of how GMass works

GMass works by transferring data to and from your Gmail account. Most of this data transfer occurs via numeric identifiers specific to Gmail and the Gmail API. In some cases, email addresses are transferred from the GMass server back to the Gmail interface, but in a secure manner over SSL. Gmail does not allow a third party integration like GMass to connect to account data without the use of SSL.

How are your email lists used?

In order to track opens, clicks, and provide unsubscribe functionality via the GMass unsubscribe link, our database does store the email addresses to which you are sending email. This data is stored in a database, secured by two layers of firewalls, and is never shared with any third parties. GMass is similar in this regard to well-known email marketing systems like MailChimp, where storage of email addresses is required to provide standard email marketing features.

Does GMass store the content of your email message?

No. Unlike a traditional email marketing service like MailChimp, the GMass database does not store the contents of your email marketing campaigns, except for the From Address used for each campaign.

We store the From Address because in Gmail, multiple From Addresses can be authorized for use in a single Gmail account, and by storing the From Address, we are better able to support users by being able to look up their GMass account when they tell us they sent a campaign “from” a certain address.

We do not store the content (Subject / Message) of email campaigns, but the content does pass through our server ephemerally. This is required in order to add the mechanisms to an email message that allows GMass to track opens and clicks on individual email messages. This process happens in microseconds and the content of an email message does not live on our server beyond that.

Does GMass share any of your email list information with third parties?

We may share your email list information with third-party service providers, including advertising platforms such as Google, to assist in delivering targeted advertising campaigns. These third parties are required to use the information only for these purposes and in accordance with applicable data protection laws. We do not sell or trade your email information for any other purposes.

Policy for Mobile Numbers

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Deletion Requests

In compliance with GDPR, any user may request that his/her data be deleted from our servers. To make such a request send an email to datadeletion@wordzen.com from the GMass account whose data you wish to be deleted.

Email Warmup

GMass does not provide email warming services for Google accounts.

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Over the last month, a small number of users have reported garbled characters appearing in their Gmail mail merge campaigns with GMass. In most cases they reported characters like “” appearing randomly throughout the text of the email that is sent after clicking the GMass button. The issue tended to surface in emails containing non-English characters.

[Example of an email with garbled characters]

I’ve been wanting to get to the bottom of the issue for a while, but I couldn’t because I couldn’t actually reproduce the issue myself…until tonight.

Earlier today, I conducted a screen share session with a user that had experienced the bug and she was able to walk me through the steps to reproduce the bug. After capturing some data, and spending all evening investigating, I finally figured out the cause and solved the problem.

The problem only surfaced if the To field of a Gmail Draft contained an email address that contained a foreign character. The mere presence of a foreign character in a single email address would cause all individual emails sent to all recipients of the campaign to receive a message with garbled characters. Even if a test message was sent to just one test address containing non-foreign characters using the “Send Test Email” feature, that test would also contain garbled characters, because the To field contained an address with foreign characters when the “Send Test Email” button was clicked.

[Example of an email with an address in the To field containing an illegal foreign character]



For the technical types, the issue was related to the way Gmail encodes email messages in certain situations. While the standard encoding for both the HTML and Plain Text MIME parts of a Gmail Draft are encoded as quoted-printable, if an email address in the To field contains a foreign character, then the encoding of both MIME parts becomes “8bit” instead of “quoted-printable”.

[The encoding changes to 8bit, and previously Chinese characters would be garbled]

[Now Chinese characters are handled properly in the 8bit format]


This single anomaly threw off the GMass code that disassembles a message to add open and click tracking and then reassembles it for sending. The reassemby wasn’t able to output all characters in the necessary “8bit” encoding format. 

The fix was to modify how the final message is outputted so that “8bit” encoding is handled properly. This required writing to a memory stream instead of a string. I’m happy to share more details with any interested parties — just get in touch.

Email marketing, cold email, and mail merge inside Gmail


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You might say that Rich Levy lives by the axiom, “out with the old and in with the new.” A self-professed “functioning entrepreneur with a manageable start-up problem,” Levy has created several successful enterprises ranging from a sausage store to his latest venture, an ingenious digital liaison between restaurants and gastronomes in Chicago: www.mygiftie.com

Levy uses email marketing to light the fire and entice restaurant owners and managers to join his fellowship of foodies. He has tried all major platforms for email marketing and has seen the usual open and click rates of less than ten percent.

A few months ago he started using GMass, a new extension for the Chrome browser that transforms anyone with a Gmail account into an email marketing mastermind.

“I am routinely getting over 60 percent open and 50 percent click rates, then I set the appointments and close deals,” Richard said recently. “It’s very seamless to set up campaigns, launch them, and then track the results,” he added.

Levy believes the extraordinary results he gets using GMass are due to several factors. “I write short, personal notes to people with a one or two-word subject line. GMass personalizes each one and the recipient sees that it’s coming from me at my personal account,” Levy explained. “It’s not spam, it’s a real letter with a meaningful message from me to my customer or prospect.”

GMass is the brainchild of another Chicago entrepreneur, Ajay Goel, who also has a track record of creating successful companies. GMass’s features include tracking, personalization, mail-merge, and scheduling.

A visit to www.gmass.co will prompt a visitor to “Add GMass to Chrome” and the prompts take you through installation, setup, and operation.

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While it may seem counterintuitive, when using GMass, you want to put all your recipient email addresses in the To field, not the Cc or Bcc field. The GMass button works by taking all of the email addresses in the To field and sending an individual email message to each of those addresses.

So, if you have 500 addresses in the To field and then you compose your Subject/Message and hit the GMass button, 500 individual, personalized emails will get sent, one to each address. Each recipient will only see his/her address in the To line. This might be counterintuitive because if you’re used to hitting the standard Gmail Send button, then you’re used to seeing one email go out to all 500 people, where all 500 addresses are exposed to each other. But that’s the whole point of GMass — to split up the addresses in the To field and send one email at a time to each address.

sample email using GMass button

What happens if you put one or more addresses in the Cc or Bcc field?

Each of those Cc/Bcc addresses will receive a copy of every single email message that is sent to every single person in the To field. Meaning, if you have 500 addresses in the To field, and 3 address in the Cc field, each of those 3 Cc addresses will receive 500 email messages each, one for each address in the To field. In total, this will result in 1,500 extra emails being sent from your Gmail account.

For example, if you’re sending via GMass to five recipients, and you set a Cc address, the Cc address will receive all 5 emails.

cc with multiple recipients in to line

In the example above, the email is set to send to the eight recipients in the To line. If sent via GMass, each of the eight recipients will receive an individual, personalized email, and the Cc address will receive all eight email messages as well.

So what’s the purpose of using the Cc or Bcc field then?

There may be cases where you do want to have a copy of every single message sent to a Cc address. For example, if you’re a teacher sending a mass email to the parents of your 20 students with each student’s grades, and each email is personalized with the parent’s first name and the student’s grades, you may want to Cc the principal of the school. The principal of the school will receive all 20 emails sent to the 20 parents and now has proof that the communication was sent.

Additionally, you might use the Bcc field to send data to a CRM system like Salesforce.

You can get even fancier by setting individual Cc and Bcc addresses for each recipient, by setting them in a spreadsheet column. You can even personalize multiple CC and BCC addresses for every recipient on your list.

A comprehensive understanding of Cc and Bcc

If you’re still confused about how Cc and Bcc are used in general in email, please see my guide to Cc and my guide to Bcc.

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If you’re an email marketer using Gmail or Google Workspace (formerly known as G Suite) as your email sending platform, you probably want to understand just how many emails you can send through your Gmail account.

First, distinguish between a regular Gmail account and a Google Workspace account. A regular Gmail account is an account with an address containing the domain gmail.com or googlemail.com. Google Workspace, the business product of Google, means your email addresses contain your organization’s domain, like john@acme.com or ajay@wordzen.com. In this case, acme.com or wordzen.com is a domain whose email is controlled by Gmail. You can log in to your business’s email account by way of Gmail.

What are the basic Gmail sending limits?

Regular Gmail or Google Workspace free trial accounts have a limit of 500 individual emails/day.

Source:
https://support.google.com/mail/answer/22839?hl=en

Paid Google Workspace accounts have a limit of 2,000 emails/day.

Source:
https://support.google.com/a/answer/166852?hl=en

The limits I’ve described above apply only if you’re sending individual emails to one recipient only, the kind that would be sent if you’re using GMass. They apply on a rolling 24 hour basis. That means that if you have a regular Gmail account and you send 500 emails at 2:00 p.m. on Wednesday, and it takes 10 minutes for the emails to send, you won’t be able to send any more emails until 2:10 p.m. on Thursday. Another example: if you send 100 emails from 2 p.m. to 3 p.m. on Wednesday, and 400 emails between 3 p.m. and 4 p.m. on Wednesday, then you won’t be able to send any emails until 2 p.m. on Thursday, at which time you’ll be able to send a max of 100 emails. After 4 p.m., you’ll be able to send more.

There are other limits in effect if you’re sending say, one email with 10 email addresses in the To field, and limits if you have your account set to auto-forward, and other limits explained in the URLs referenced above.

A special trick you can try, but that I haven’t tested

If you’re a Google Workplace customer, you can configure your account to use Gmail’s own SMTP relay server (smtp-relay.gmail.com) and send 10,000 emails per account per day with a maximum sending capacity of a whopping 4,600,000 emails per day across all of your Google Workplace accounts. Don’t believe me? Google states it right here.

What happens if you exceed your Gmail account limits?

When you hit your email sending limit, Gmail will show one of these error messages:

#1: “You have reached a limit for sending mail. your message was not sent”

If your account exceeds 500 emails in a single 24-hour period, then future outgoing messages will be blocked from Gmail or Google Workspace free trial accounts. As a paid Workspace subscriber, you can gain an increased limit of 2000 emails per day. To reach this goal, you must be a paid Google Workspace subscriber for over two months and your organization needs to have cumulatively paid $100 or more.

If you’re logged into Gmail, and your account is at its limit, this is what happens when you hit the Send button:

The message refused to send and remains as an unsent Draft in your account.

If you’re using any kind of external app to send emails through your Gmail account, the app will be able to successfully connect to your account and place the email in your Sent Mail folder, however, the email won’t actually send. Instead, you’ll get a bounce notification indicating the email hasn’t been sent because you are over your limit.

 

Solution: Use GMass to spread out your email campaign over multiple days without exceeding the daily email sending limit. When GMass detects that you are approaching the limits set by Gmail, it will automatically pause the current campaign from sending additional emails until another day has passed.

 

#2: “You have attempted to send mail to too many recipients at once. your message was not sent”

You may see this error message if you’re emailing 500 or more recipients in a single email.

Solution: You can send personalized bulk emails through your Gmail account with GMass. GMass utilizes different methods to send individual campaigns so that they do not exceed the Gmail recipient limit.

 

#3: “Google.Apis.Requests.RequestError User-rate limit exceeded”

There’s another kind of Google limit which some Gmail accounts hit that isn’t directly related to how many emails you’ve sent but rather how quickly you sent them. This is called a “rate limit” error, and you’ll know if you’ve sent emails too fast because you’ll see this error when you try to send:

Google.Apis.Requests.RequestError User-rate limit exceeded. Retry after 2021-01-16T07:28:21.855Z (Mail sending) [429] Errors [ Message[User-rate limit exceeded. Retry after 2021-01-16T07:28:21.855Z (Mail sending)] Location[ - ] Reason[rateLimitExceeded] Domain[global] ]

This is a Gmail API error. Meaning, you won’t see this error during the regular course of using your Gmail or G Suite account, but you might see this error in warning messages when sending mail merges or cold email campaigns with Gmail. If GMass encounters this error when sending one of your campaigns, we pause your campaign for an hour and throttle the sending speed when it resumes. Meaning, your campaign will resume sending in an hour, but this time, there will be a 5-10 second space in between emails.

How to check your email sending limit in Gmail

Gmail doesn’t provide an easy way of determining how many emails you’ve sent over the last 24 hours, other than looking at your Sent Mail folder and manually counting, but GMass calculates this for you and displays it. Click the Show usage button in the GMass Settings box to see how many emails you’ve sent over the prior 24 hours. This will help you determine how many emails you can send at any given time.

Click “Show usage” to have GMass count how many emails you’ve sent in the last 24 hours.

 

How does GMass manage your account’s sending limits?

You can send a mail merge campaign through GMass to several thousand email recipients in one shot. GMass employs several methods for sending large campaigns through your Gmail account but here are the steps we take when simply distributing a campaign over multiple days.

  1. GMass will automatically distribute your email campaign over multiple days to avoid exceeding your account’s limits. For example, if you have a Google Apps account, where your limit is 2,000 sent emails/day, and you want to send a campaign to 10,000 people, GMass will evenly distribute your campaign at 2,000 emails/day for 5 consecutive days.
  2. GMass counts how many emails you’ve sent through your account over the past 24 hours when calculating how many emails in your campaign can be sent right now. Let’s say that you’ve sent 15 “regular” emails through your G Suite account in the last 24 hours using the blue Gmail Send button, and now you’re sending a 2,500 person campaign. GMass will send 1,985 emails now, and 515 emails 24 hours later. In cases where you’re mixing send types, sending some campaigns natively with Gmail and sending some campaigns over SMTP, GMass will count only the emails sent natively through your Gmail account when determining where you fall within your Gmail account’s limits.
  3. GMass will pause sending of your email campaign when it detects that you’ve exceeded your account limits. It does this by analyzing the number of your sent emails over the prior 24 hours and scanning for bounce notifications in your account that indicate you’re over your limit. When this happens, GMass will pause your campaign and retry in one hour.

How can you re-send emails to addresses that bounced because you were over your limit?

If you received the dreaded bounce that is “from” mailer-daemon@gmail.com with the Subject “You have reached a limit for sending mail”, you probably want to resend your email to the recipients that resulted in this bounce.

Fun fact: In the summer of 2019, Gmail changed the From Address associated with these “over limit” bounces. They used to come from nobody@gmail.com but now they come from mailer-daemon@googlemail.com.

In most cases, GMass will automatically re-queue these specific email addresses for your campaign. That means you don’t have to take any action, and when it’s determined that your account can send again, or if your campaign gets re-routed to an external SMTP server, then these addresses that bounced the first time will subsequently get your email.

In certain situations though you may want to manually re-send your email to the email addresses that bounced.

Using the GMass segmentation tool, doing so is just a matter of a few clicks.

This is the tool to manually re-send the emails that bounced because you were over the limit.

1. Click the red @ button near the Gmail Search bar. This launches the segmentation tool.

2. Choose the campaign from the dropdown that experienced the blocking.

3. Under Behaviors, choose Over Limit.

4. Next click the main COMPOSE FOLLOW-UP button.

5. A Gmail Compose window will launch and the To field will be filled with the addresses you want to send to, the addresses that previously blocked your campaign.

6. Next load the content of your campaign by clicking the GMass Settings arrow and choosing your original campaign from the Campaigns dropdown. Your Subject and Message will be set.

7. Lastly, ensure all other GMass Settings are how they should be, such as Tracking of opens and clicks, and make sure the Schedule is set to the desired time of sending.

8. Finally, hit the red GMass button to send. Your campaign will now go to the email addresses that blocked you the first time.

You may also be interested in best practices to avoid over-limit bounces in Gmail.

Those are the fundamentals of Gmail’s and Google Workspace’s email sending limits and how GMass navigates those limits to allow you to send large mail merge campaigns. Remember that you can use the GMass unlimited sending feature to avoid these limits altogether.

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Update on 3/22/16: This feature has been enhanced. Bounces are now detected automatically and bounced addresses are suppressed in future email campaigns. This is part of the new Automatic Reply Management feature.

I just deployed a hack that lets you pull bounces from your Gmail account so that future GMass mail merge campaigns skip sending to those bounced addresses. If you already have a history of sending mail merge campaigns through your Gmail account with GMass, you’ve likely accumulated some bounce-backs. You already get ridiculously high email delivery rates when using GMass, but avoiding repeatedly sending to bounced addresses will optimize your email delivery even further.

This is a hack, and in time we will release a better bounce handling mechanism. For now though, here’s how to pull your bounce list and prevent GMass from sending to past bounces:

1. Use the Gmail search tool to search for “from:mailer-daemon@googlemail.com”, and then search. This will show all of the bounce notifications you’ve received.

2. Next, click the GMass “Build Email List” button. This process could take a few minutes to complete if you have a lot of bounces in your Gmail account.

3. After it’s done, a new message will launch with all of your bounced addressed in the To field. Simply discard this message by hitting the Trash button in the lower right corner. GMass has now captured all of your bounced addresses and added them to our internal database. Now, if you attempt to send to any of these bounced addresses, GMass will skip over them.

That’s it! 

In the future, we will automate the process of plucking bounced addresses from your account and adding them to our database, so that you don’t have to go through this manual process. Stay tuned for that.

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If you have a scheduled mail merge campaign, it will show under the GMass Scheduled Label.

You have a few options to cancel the campaign.

Cancel from the GMass settings box

Find the campaign under the GMass Scheduled Label or in your Gmail Drafts folder, open the Draft, click the GMass Settings arrow, and hit the Cancel button.

Cancel a campaign from the settings box

Cancel from the GMass dashboard

Head to your GMass dashboard. You’ll see your campaign under the Current Campaigns tab. Click the red X button to cancel.

Cancel a campaign from the dashboard

Notes on canceling campaigns

These methods also work on a large campaign that has been set to send over multiple days. If after a couple of days, you decide you don’t want the rest of it to send, follow the same procedure to prevent further sending.

If the campaign is in the process of sending right now, then hitting the Cancel button will attempt to stop the current send and prevent future emails for the campaign from sending. If sending is in progress, up to 50 emails may send before sending is stopped.

If you have auto follow-up messages scheduled with this campaign, a pop-up window will give you the option to cancel just the campaign, cancel the campaign and all future auto follow-ups, or both. (Here’s more on canceling auto follow-ups.)

One final note: Another way to cancel a campaign is to delete the email from your Drafts, or remove the GMass Scheduled label. However, those methods are more prone to error; for instance, it wouldn’t necessarily stop auto follow-ups from a large campaign already in progress. The “cleanest” methods are the two listed in this article.

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We’ve added a button to the GMass Settings panel that shows you how many emails you’ve sent with your Gmail account over the last 24 hours, and how many emails you can currently send without exceeding your Gmail account’s sending limits.

As a reminder, regular Gmail accounts can send 500 emails every 24 hours while Google Apps accounts can send 2,000 emails every 24 hours. These limits are detailed for regular Gmail accounts here at https://support.google.com/mail/answer/22839?hl=en, and for Google Apps accounts at https://support.google.com/a/answer/166852?hl=en.

Want to know how many emails you’ve sent over the last 24 hours and can now send?

Just click the new “Show Usage” button:

Then look at the message that is displayed at the top of your screen:

It’s that easy! Now you can tell at any given moment how many emails you’ve sent through your Gmail account over the last 24 hours and how many you can send right now.

See why 99% of users say they’ve had their best deliverability ever with GMass


Email marketing, cold email, and mail merge all in one tool — that works inside Gmail


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Yes, you can send 10,000 emails with Gmail. (Or 50,000. Or 100,000. Or 1,000,000.)

But you’ll need a little help..

Because normally, if you’ve got a list of a few thousand people (or tens of thousands) and you want to email them straight from your Gmail account, you’ll hit a wall fast.

Gmail only lets you send up to 500 emails a day from a free gmail.com account, or up to 2,000 a day from a Google Workspace account. Go over that and Google starts blocking the messages.

GMass is the Gmail mail merge and mass email tool that helps you break Gmail’s limits. (All totally within the terms of service too.)

GMass is a Chrome extension that transforms your Gmail/Google Workspace account into a mass-email sender: you write your campaign the way you’d write any normal email inside Gmail, and GMass can help you deliver it to a list far bigger than Gmail’s limits would normally allow.

There are a few different ways GMass helps you send your 10,000 emails or more. In this guide I’ll walk you through all of them so you can pick the one that’s best for you.

Send 10,000 Emails with Gmail: Table of Contents

Quick Answer: The Fastest Way to Send 10,000+ Emails from Gmail

The fastest way to send 10,000+ emails from your Gmail account is by using GMass’s sending server.

Let me explain:

Gmail’s daily limit is based on the number of emails you send the normal way: Hit Send, email goes through Gmail’s native sending server (without you ever realizing this is the pipeline).

But Google actually allows you to use other sending servers with your account. The emails still go through your Gmail account (they’ll be in your Sent folder and all that) — but you’re using someone else’s infrastructure to actually send the messages. Again, this is all behind the scenes so you won’t know the difference.

And when you use a sending server, you can send as many emails through Gmail as you want.

So… how do you actually DO this?

The GMass Chrome extension facilitates it in two ways:

  1. It enables you to actually use sending servers with your Gmail account
  2. GMass actually has its own sending servers for this, so you don’t have to go through the technical process of setting up your own.

And here’s how the process works:

  • You create a campaign in GMass with a large list
  • You send it
  • GMass instantly assesses your account to determine if you’re eligible to send through the server (as long as you’re sending opt-in emails, you should be good to go)
  • Your emails go out.

(Want to take care of that approval process before you send? You can also apply in advance.)

That’s it. No technical setup on your end, no delays, and nothing you will even notice.

What if you’re sending cold email?

As I said above, GMass’s sending server is for people sending permission-based emails.

But what if you’re sending cold outreach?

GMass has a sending server for you as well. It’s called ColdSMTP, and it’s a dedicated SMTP server for cold emailers.

What does this cost?

All GMass subscribers are eligible to send through the dedicated sending servers.

In addition, there’s a small usage fee for sending over SMTP on top of your plan; 50 cents for every 1,000 emails. (Your first 10,000 emails sent through the in-house sending server are included.) Check out the GMass pricing page for details.

Again, though, this is by far the easiest way to break Gmail’s limits and send 10,000+ emails through your Gmail account.

Check out the GMass pricing page to pick a plan. You can use GMass’s in-house sending server on all plans!

Other Great Ways to Send 10,000 Emails Through Gmail

Using GMass’s in-house sending servers is the fastest and easiest route to send 10,000 emails, but it isn’t the only route.

Depending on your situation, another method may fit better.

Here are some other options, and when each one makes sense.

MultiSend: inbox rotation across multiple accounts

Every Gmail and Workspace account has its own daily sending limit.

But if you have 10 accounts, each one has its own sending limit.

So one way to break Gmail’s limits is to distribute your campaign across multiple accounts. Instead of trying to send 10,000 emails through one account, you could send 1,000 emails each through 10 accounts.

Doing that manually, though, is a whole lot of work and a whole lot of logistics.

Inbox rotation is the solution. That’s a technique where your sending platform (like GMass) automatically distributes your campaign across a whole bunch of connected accounts. It handles the whole process automatically, and has a unified inbox where you can monitor all the replies and analytics in one spot.

GMass’s inbox rotation feature is called MultiSend, and it’s part of the Professional plan.

This is the best fit when you’d rather keep sending through Gmail accounts versus routing your campaign through a separate server.

Using your own SMTP server

Earlier in this article, I covered the process for using GMass’s own sending servers to break Gmail’s limits.

You can also connect your own third-party SMTP server (or multiple SMTP servers) to GMass to send your large campaigns.

This is good if you want your own sending server (for your emails only), or if you want to tinker with the technical side of things. You also may go this route if you’re a cold emailer without enough sending history to get onto GMass’s ColdSMTP.

GMass subscribers on every plan can connect third-party SMTP servers. The same overage pricing does apply that I discussed earlier: First 10,000 emails send through SMTP are included, then 50 cents for every 1,000 emails beyond that.

Multi-day distribution: send at your daily limit, automatically

If you’d rather keep everything inside Gmail’s normal sending limits, GMass can spread one large campaign across multiple days for you.

Connect a Google Sheet with your recipients, write your message in Gmail, and hit the GMass button. GMass will start sending until it detects you’ve hit Gmail’s limits. Then the sending pauses, and 25 hours later, GMass resumes sending. (See our article on timing for more.)

This process continues until your whole campaign has been sent.

This method works best when your emails are not time-sensitive. If you need to send 500,000 emails in an hour, you should use a commercial emailing service built for high-volume speed. GMass isn’t optimized for raw speed — it’s optimized for deliverability.

Controlling the pace

GMass automatically sends the maximum your account allows per day — up to 500/day for regular Gmail or up to 2,000/day for Google Workspace — but you can override that with the Speed setting in the Settings box. Set your own daily number if you want to leave room in your quota for everyday email.

Why send fewer than the maximum? If you also send regular one-to-one email from the account, leave yourself room — set your campaign to 450/day instead of 500, or 1,900 instead of 2,000, so you keep a buffer for everyday correspondence.

However… GMass counts your other sending and adjusts.

If you’re a Google Workspace user sending a single mass email to 8,000 people, GMass sends up to 2,000/day over 4+ days.

But if you also send other email during those days (e.g., one-to-one replies, or campaigns from any other tool), GMass counts those against your limit before each batch and throttles your campaign accordingly so you don’t trip your Gmail quota. For example, if you’ve sent 100 regular emails in the last 24 hours, GMass sends 1,900 in that day’s batch instead of 2,000. After each batch you get a report showing how many sent, when the next batch goes out, and an explanation for any throttling.

The Proof: Real High-Volume Campaigns Sent Through Gmail

These are real GMass campaigns from about a week ago (we delay the list so opens, clicks, and replies have time to accumulate).

They show what high-volume Gmail sending looks like in practice: individual campaigns reaching from tens of thousands up to hundreds of thousands of recipients, sent through the methods above.

From AddressSubjectRecipientsOpen RateRepliesDate
nataliaq@xxxxxxxxxx.com☀️ Y__r B______d D______s a S____r M______r — S__e Up to 5__!24,4064.2%10July 26
office.email@xxxxxxxxxxxx.myM_____s of t_e G_____l A______y of C___s B N_G E____y P______s B____________录21,77910.9%0July 26
bobbi.v@xxxxxxxxxxxxxxxxxxxxxxx.com{___________}14,4840.1%14July 25
alison.sullivan@xxxxxxxxxxxxxxxxxxxxxx.com{___________}14,4650.2%26July 25
anais.frazier@xxxxxxxxxxx.com{___________}12,8300.1%17July 25
lumostiktok1@xxxxxx.meQ___k P__d C___________n O_________y f_r Y__r T____k V____s 😊11,2631.7%7July 26
lumostiktok3@xxxxxx.meQ___k P__d C___________n f_r Y__r T____k V____s 💰11,2532.3%7July 26
lumostiktok2@xxxxxx.meS____t P__d L_______g O_________y f_r Y__r T____k C_____t 🎬10,6081.6%4July 26
hanna.nowak@xxxxxxxxxxxxx.info{____________}10,2440.1%6July 26

Like every campaign sent through GMass, these come with full analytics on opens, clicks, unsubscribes, bounces, and replies. Each segment can feed a follow-up campaign or export to a CRM like Salesforce or HubSpot. Here’s a report from a campaign of roughly 400,000 emails sent through Gmail via SendGrid:

Gmail’s Sending Limits, Explained

Everything I’ve covered so far is about getting past Gmail’s limits.

Here’s how those limits actually work, which is useful whether you’re planning a campaign or just trying to understand why Google blocked a send.

How many emails can you send from Gmail per day?

For individual Gmail accounts, the daily send limit is up to 500 emails per rolling 24-hour period. Most personal users never notice it. Note that Google counts each recipient as a separate email, so one message to five people counts as five.

For Google Workspace accounts (formerly G Suite), the daily limit is up to 2,000 emails per rolling 24-hour period, per email address. If you’re one person sending normal email, you won’t hit it — but a bulk campaign to a large prospect list will, because one email addressed to 5,000 recipients counts as 5,000.

Here’s Google’s official guide to Gmail’s sending limits.

How sending limits are counted

Google counts every recipient as a separate email, and the daily maximum applies to all the email you send that day, not just your bulk campaigns.

So if you send four individual emails to your boss on different topics, two test versions of your campaign, and then include your boss in the final campaign, that’s seven emails (4 + 2 + 1). Send a meeting reminder to 85 members of your cycling club, and that’s 85.

This is one of the reasons why many people keep a separate account just for bulk sending. (The other: They don’t want to risk the deliverability on their primary email address if one of their bulk sends winds up with a bunch of spam reports.)

Pushing hard against these limits in a short window can also trigger temporary blocks even when you’re under your daily cap, so it’s best to ramp up gradually rather than spike your sending.

How many recipients does Gmail allow?

  • Free Gmail account: up to 500 emails per 24 hours
  • Paid Google Workspace account: up to 2,000 emails per 24 hours
  • Free trial period: Workspace trial accounts are held to 500-email maximums until the account converts to paid and clears a waiting period.
  • Email alias: using an email aliasdoesn’t change your limits. Your primary address and all its aliases share one daily limit (up to 500 for Gmail, up to 2,000 for Workspace).

If you repeatedly try to exceed these limits, your account may be suspended for up to 24 hours. You can still receive email and use other Google services during that window — you just can’t send.

Gmail BCC limit: how many can you BCC?

When you CC or BCC an address, Google counts each unique address as a separate email, exactly like the To line.

In other words: there’s no numerical advantage to moving names to CC or BCC

Some senders use BCC to email a group without exposing everyone’s addresses. It works, but it’s a holdover from before affordable email marketing services existed. (What once cost $1,000+/month in the earliest days of such services now costs a small fraction of that.)

With GMass, even though you put many addresses in the To line, each email sends individually and each recipient sees only their own name. Plus you can (and should) customize each message using mail merge personalization. That’s the better practice, and it improves everything from deliverability to results.

How well does Google enforce the limits?

After analyzing over a million email accounts that have sent through our platform, we know that Google sometimes gives you your full quota (up to 500/day for Gmail, up to 2,000/day for Workspace), sometimes decreases it, and sometimes increases it.

That’s right: an account with a strong reputation sending clean campaigns can occasionally send more than 500 or 2,000/day without suspension or bounces. See our breakdown of the factors we believe Google takes into account when setting your true sending limit.

Regardless, though, I wouldn’t exactly count on poor limit enforcement as a strategy.

For the Sake of Completeness: Other Less Popular/Effective Ways to Send 10,000 Emails in Gmail

Alright. We told you the best and most popular ways to break Gmail’s limits.

Here are their cousins who weren’t invited to the family reunion but they still gossiped about during dinner.

Multiple accounts (the manual way)

You can establish more than one authorized Gmail or Google Workspace account, each with its own limit (yourname@gmail.com, yourname1@gmail.com, yourname@yourdomain.com, and so on) to expand capacity.

And then you can manually divide up your list and send from each address.

Essentially, you’re doing the GMass MultiSend inbox rotation technique I discussed earlier — only you’re doing it all manually. (And you aren’t having the unified replies/analytics.)

I haven’t seen many people stick with the manual method for more than a few campaigns before they realize it just makes sense to let the software handle this for them.

Google Groups

Google Groups is a legacy Google feature (and it sure does wonder why its parents took Google Reader and Google+ to that farm upstate and never brought them back).

Groups can work as an exception to the per-message limits if your recipients are genuinely connected to one another: a team, a club, an interest group.

You can put up to 100 addresses in a group, and an email to that group counts as one email against your limit, though it’s delivered to all 100. Your account has an upper limit of 3,000 external addresses per day, so this only works if you stay under that. It also means managing groups: 30 groups of 50 reaches 1,500 people as 30 “emails,” but that’s 30 groups to administer. It doesn’t fit most campaigns, but it’s an option for the right audience. (Here’s how to create a Google Group in Gmail.

Pasting 10,000 addresses into the To field

Sure, you could paste 10,000 addresses into the To field. It won’t work with regular Gmail, but it will work with GMass (you don’t have to use a Google Sheet for your contacts).

If you’re sending non-personalized email — or only personalizing with first/last name from your Gmail contacts — you can paste all your addresses straight into the To field. It can slow the Gmail interface down, but we ran the experiment and found the Gmail Compose window can hold up to 50,000 addresses.

Sending Bulk Email Without Getting Blocked

Here are a few habits keep your mass email out of trouble:

1. Set up authentication. This isn’t optional: Google’s bulk sender guidelines require it. Make sure you’ve set up SPF, DKIM, and DMARC to authenticate your emails. (Sending through a gmail.com address? Use GMass’s from address replacement technique to pass.)
2. Send worthwhile content so recipients don’t mark you as spam. A few spam complaints can route your future email to junk and dent your sender reputation.
3. Validate your addresses before sending. Undeliverable emails hurt your reputation, and on a list of 2,000 it’s common for dozens to have gone bad. (GMass has built-in email address verification included.)
4. Don’t spam. Short-term gains from cutting corners get erased by long-term penalties from spam monitors.
5. Check your sending IP’s reputation. A shared server with a bad neighbor can drag your deliverability down.
6. Check your “From” reputation. If your address is already known to filters as a junk sender, start clean.
7. Check if you’re going to spam. Use GMass’s Spam Solver tool to test your campaign before you send. It will let you know your inbox vs. spam rate and help you improve your email until it’s going where you want it to go.

Ready to Send 10,000 Emails Through Your Gmail Account?

So, again… YES, you can break Gmail’s limits to send 10,000+ emails through your Gmail account.

Sending high-volume campaigns from Gmail means managing Gmail’s limits, and GMass gives you several ways to do it:

  • Send through GMass’s own server with instant approval. The fastest and easiest route.
  • MultiSend inbox rotation. To distribute one campaign across multiple sending accounts.
  • Connect your own SMTP service. If you’ve got the technical chops and want more control over your large-scale sends.
  • Multi-day distribution. Don’t mind your campaign taking a little longer? Distribute it over the course of a few (or many) days.
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I’ve gone through my support emails recently, and these are the most frequently asked tech support questions, so if you’ve experienced any of the following, now you’ll know why and how to resolve it:

1. Open tracking or click tracking reports aren’t showing up

If you had “Open Tracking” or “Click Tracking” checked and still aren’t getting the correct reporting, it’s likely because your email was sent as Plain Text rather than HTML email. This can be adjusted in the lower right corner of the Gmail Compose window here:

We recently discovered a bug where if you started by connecting to a Google Sheets spreadsheet or by using “Build Email List” button, then the Compose that launched defaulted to Plain Text mode. Unless you set it to HTML yourself or you took an action in the editor, like making text bold, adding an image or hyperlink, then your email might have been sent as Plain Text and opens wouldn’t have tracked.

We’ve now resolved this, however, so that the Compose will always load in HTML mode, so you won’t need to adjust this yourself.

Some users have reported they can’t find the Reports, even though they are present. There is a tiny expansion arrow to the left of the “GMass Reports” label. Be sure to click that to see the sub-Labels, which include Open Tracking, Click Tracking, and Unsubscribes.

2. Mail-merge personalization didn’t work

If you used personalization variables in your Subject or Message like “FirstName” or “LastName”, surrounded by of course, and the right value wasn’t substituted, there are two likely causes:

a. You connected to Google Sheets, but your spreadsheet wasn’t formatted properly. The first row in your spreadsheet should contain column headings, like “First Name”, “Last Name”, “Email Address”, “Company”, etc. The actual data should start on the second row. Also, if you change those column headers after you connect your Google Sheet to your GMass campaign, that will throw off personalization.

b. You hit the blue Gmail send button rather than the red GMass send button to send your campaign. You have to hit the GMass button for all GMass functionality, including mail merge, to work.

3. Emails take too long to send

Our system was just too busy.

Update December 2015: This issue has been resolved. a) We re-architected a portion of our code so that sending is super-fast now. Now, your campaign should always start sending within 60 seconds, unless of course you’ve scheduled it for the future. We’ve also disabled the “Save list as” function, because it is slow, and because we’re developing a feature which will eliminate the need to save a list entirely: you’ll soon be able to choose the recipients of any past email campaign to load into the To field.

4. The GMass buttons disappeared

If you’ve experienced a disappearing GMass button, it’s likely due to:

a. Extension has become disabled. In rare cases, the GMass extension may have become disabled. Type “chrome://extensions” in your address bar, and make sure the checkbox is checked next to GMass.

b. Conflicts with another browser extension. Several users have reported that they had Sidekick by Hubspot installed, and that prevented the GMass button from showing. Go to chrome://extensions and try disabling other extensions, but leave GMass enabled, and then reload Gmail in Chrome.

c. Failure to reload Gmail after installation. If you installed GMass but then didn’t re-load Gmail in your browser, the buttons may not show.

d. The GMass server is down. If the GMass server has gone down, the buttons will also disappear until the server comes back up. This is rare, but be sure to check the GMass Twitter feed for any reports of outages.

e. A network issue between your computer and a resource upon which GMass relies. Try accessing both www.gmass.co and www.inboxsdk.com in your browser, and make sure both websites load.

But most of the time, simply closing your tab/browser and reopening Gmail will take care of this.

5. Clicking the GMass button has no effect

It’s likely that you accidentally disabled GMass by clicking a checkbox disabling JavaScript for GMass. This post details this issue, but it can be corrected by shutting down Chrome and restarting and reloading Gmail.

Stay tuned for our announcement later this week! We’re releasing a feature that will let you send email campaigns to up to 10,000 people at a time!

Ready to transform Gmail into an email marketing/cold email/mail merge tool?


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