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How to Use the CC and BCC Features in Gmail (Updated Guide)

Want to know how to use the CC and BCC features in Gmail?

Gmail’s CC and BCC features can help you send emails to multiple recipients.
However, the approach that each one uses is slightly different.

Don’t worry.

In this article, I’ll show you how to use each of those Gmail features correctly.

However, the CC and BCC features also have several limitations. That’s why I’ll also demonstrate how to use mail merge tools to make the process far easier!

Also check out how to use BCC email including a better way to send emails to multiple recipients in my guide to using BCC.

This Article Contains:

(use the links below to jump to a particular section)

Let’s go.

How to Use CC in Gmail?

The CC (carbon copy) field allows you to send a copy of your email to multiple recipients.

The term “carbon copying” comes from the carbon paper you use to make copies of documents — the email service makes copies of your email and sends it to CC’d recipients.

A. How Is “CC” Different from “To” in Gmail?

The difference between the CC and To field lies in email etiquette.

The To field is used for primary recipients — people required to act in response to your mail.
On the other hand, the CC feature applies to secondary recipients — people who need to be in the loop about the conversation and, ideally, aren’t supposed to take any action.

The correct usage of To and CC fields usually defines who needs to take action and who simply needs the information.

B. How to CC in Gmail

Here’s a step-by-step guide on using the CC field to send mail to multiple recipient lists in Gmail.
I’ll explain the steps when using:

1. How To CC Using Web Browser

Step 1
Log in to your Gmail account and click the Compose button to open up the Gmail compose window.

click-compose-icon

Step 2
In the To address box, type your primary recipient’s email address. You can separate multiple addresses using a comma, space or by pressing the enter key.

To send a copy of your mail to secondary recipients, you must add each one as a CC recipient.

Click the CC button, as shown below.

click-on-cc

Step 3
Enter the email address of recipients who’ll receive a copy of the email in the CC field.

enter-email

Step 4
Compose your new message and hit Send when your message is complete.
All your recipients (primary + CC’d) will receive the email.

Let’s see how it looks at a recipient’s end.

recipient-side

All recipient addresses in the To and CC fields are visible to everyone in the email.

2. How To CC In Android and iOS (iPhone)

Note: While I’ve used Android screenshots, the process highlighted here is the same for both Android and iOS devices.

Step 1
Open the Gmail app on your Android or iOS device and click on Compose to write your new message.

click-on-compose

Step 2
In the To field of the new email, type your primary recipient’s email address. You can separate multiple addresses using a comma or space.

To add a CC recipient, click on the downward arrow on the top right corner in the To address box, as shown below. This will display the CC and BCC fields.

click-on-downward

cc-bcc-display

Step 3
In the CC field, enter the mail addresses of the recipients who’ll receive a copy of the email.

enter-cc-email

Step 4
Compose your message and hit Send. Both your primary recipient and the CC’d person will receive the email.

click-send-icon

Go back to Contents

Let’s now look at some issues of using Gmail’s CC method.

C. 3 Major Problems with Gmail’s Carbon Copy Method

Some of the problems linked with CC’ing recipients in Gmail are:

1. Displays Mailing List to All Recipients

The recipients in Gmail’s CC list are not hidden from each other. This is fine when you’re sending an email to a group of people who know each other.

However, when you email a group where people don’t know the other parties, using the CC feature is a breach of privacy.

Think about it:
If you’re sending marketing or sales emails, would you think of giving away your mailing list?

Because that’s what you’re doing by using the To/CC field in Gmail!

To protect the identity of your recipients, never use the CC field to communicate confidential information.

2. Impractical for Mass Mailing

Do you need to email dozens or even hundreds of recipients at a time?

Manually adding each recipient to the CC line would be a painstaking and error-prone process. You could misspell an email address, leave someone out, or mistakenly add someone as To. The list goes on.

3. Unintentional Reply All

A significant problem with using the CC line in Gmail is that any CC’d person could mistakenly click “Reply All” instead of the “Reply” button while responding to your mail.

An unintentional “Reply All” broadcasts their response to every address involved in the communication (including the CC list), resulting in a potentially embarrassing situation.

Go back to Contents

Now that we’ve covered how to CC in Gmail, let’s explore how to BCC in Gmail since it can solve the first limitation to an extent.

How Do You BCC in Gmail?

The BCC (blind carbon copy) field allows you to send an email to a multiple recipient list.

Each address in the BCC field is known as a tertiary recipient.

When using the BCC option, the main recipient of the mail will be unaware of other recipients you’ve included. As a result, a BCC email is a little more confidential than CC.

While your BCC recipient can’t see who else has been added, they’ll know that they were added to the BCC line and weren’t the only ones being addressed.

A. How to Use Blind Carbon Copy in Gmail

Here’s a step-by-step guide on using the BCC line for sending an email to undisclosed recipients in the Gmail email client. (The process is the same for your mobile Gmail app.)

Use the same first steps as in How to CC in Gmail.

Except, this time, click on add BCC instead of CC.

click-on-bcc

Enter the tertiary recipient you’d like hidden in the BCC address field.

Then, compose the message and send it.

enter-bcc-email

On the recipient side, it will look something like this:

primary-recipient

bcc-recipient

The main recipient of your email can’t see who else has been added. However, each BCC recipient will know that they’ve been BCC’d to this mail.

For more information on using BCC in Gmail, read my ultimate guide. 

Go back to Contents

Let’s now look at some potential issues of using BCC in Gmail.

B. 3 Major Problems with Gmail’s BCC Method

The three major problems with using the BCC field in Gmail include:

1. Unprofessional

Because your recipients in the BCC address field know instinctively they aren’t the only ones added to this mail, it could raise questions or suspicion. That’s why you should never use the BCC feature for formal conversations, as it could lead to distrust among your team members.

2. No Personalization

Gmail’s BCC or CC feature doesn’t allow you to personalize emails.

This means that your recipients receive an email without their name being mentioned. This is enough for many people to mark your email as spam or just delete it.

Moreover, this makes it an impractical method to send pitches and marketing emails.

Why?
As you can’t mention a person’s name and customize their sales message, your BCC list recipient will receive a bland, generic marketing email that disappoints them. You won’t be able to address their concerns and make a personal connection to boost your conversions.

3. No Stats or Analytics from Your Emails

Gmail doesn’t give you any stats or analytics from your BCC or CC emails.

While this might not be an issue for personal communication, it’s a significant problem if you want to track how many people opened or clicked on your sales message.

However, Gmail doesn’t give the sender any features to analyze data — such as when the email was opened or what links were clicked, etc.

These statistics indicate how well your emails are being received, so can you really operate efficiently without them?

Moreover, these stats are helpful not only for email marketers and salespeople but also for anyone who regularly sends mass emails to a group.

Go back to Contents

Fortunately, you can easily overcome the problems associated with Gmail’s CC and BCC features by using an email marketing tool like GMass.

How to Send Mass Emails with GMass (and Avoid CC and BCC problems)

GMass is a powerful email marketing software that allows users to run email campaigns from their Gmail inbox. Its powerful mail merge features have made it a popular Chrome extension for employees from top companies like Facebook, Twitter, Google, and LinkedIn.

Individuals, schools, social clubs, and churches can also use GMass to send emails from their Google account to a target audience.

gmass

It’s super easy to send emails to multiple recipients in Gmail using the GMass extension.

Here’s how to do it:

  1. Enter email addresses in the “To” field.
  2. Compose your email subject and message.
  3. Click the “GMass” button (instead of Gmail’s Send button).

gmass-icon

You’re done! Now you can send emails to multiple recipients within seconds!

Did you notice the {FirstName} field in the screenshot?
This personalization feature allows you to address each recipient in your distribution list by their own name. You will never need to say a generic “Hi” again in your bulk emails.

And instead of manually adding each recipient from your distribution list, you can use one of these three easy ways:

  1. Use Google Contacts
  2. Export your Contacts to a Google Sheet
  3. Export Contacts from a Gmail Label

And with GMass, if you want to use CC and BCC, you can — and you can personalize them for every recipient. Check out our guide to mail merge CC and BCC to see how you can include different CC and/or BCC addresses for everyone on your email list.

Benefits of Using GMass

Here are the top seven reasons to use GMass to send your emails:

  • Automatically personalize your bulk emails to multiple people, including the subject line, message body, images, and much more. This way, you can quickly craft emails personalized to each recipient at scale.
  • Create sequences to send an automated direct response as follow-up emails. You can customize all aspects of your follow-up emails, such as the time between them or the number of follow-ups.
  • Analyze your email performance with detailed email analytics reports right inside your Gmail inbox. You can analyze open rate, response rate, bounce rate, etc.
  • Email scheduling helps you schedule the right time to send automatic emails so that each recipient gets them when they’re most likely to check their inboxes.
  • Set up behavior-based email campaigns.
  • Save any email you send to group members as a template to reuse for your future emails.
  • Make use of GMass’ powerful capabilities on your smartphone with the GMass add-on for the Gmail app on Android devices.

To enjoy such unique advantages of GMass, just download the Chrome extension and sign up using your Gmail account.

Go back to Contents

Final Thoughts

Mailing to multiple recipients doesn’t have to be a tiring and complicated process.

While Gmail’s CC or BCC field can help, using a mail merge app like GMass is a far better solution. It has tons of features to get the best out of your email campaigns and maximize your conversions for all future emails.

Why not download the GMass Chrome web extension right now and experience it for yourself?

See why GMass has 300k+ users and 7,500+ 5-star reviews


Email marketing. Cold email. Mail merge. Avoid the spam folder. Easy to learn and use. All inside Gmail.


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73 Comments
  1. We’ve responded to your ticket directly.

    The reason for the bounces is due to your SendGrid account running out of credit which caused your emails to bounce.

  2. I’ve installed the gmass app, but I also see the option to add a monthly subscription, I am not sure I understand what the difference is between the two.
    1. Can I send emails with just the app, or do i need to the subscription?

    1. Hi Lance,

      You can use GMass for free albeit with a 50 email per rolling 24-hour sending limit. Paid subscription plans do not have such limits.

  3. While this seems to be a simple task, there are still those who are confused on how to use the CC and BCC features in Gmail. Thank you for writing an article about this topic and for showing us how use those Gmail features. Keep sharing!

  4. What is the cause of these rejected/bounced emails?

    Individual recipient errors (36):

    Some of your errors are Gmail server errors. Your campaign will automatically re-send to these affected email addresses.

    Email Address: [email protected]
    Error: Google.Apis.Requests.RequestError
    Backend Error [500]
    Errors [
    Message[Backend Error] Location[ – ] Reason[backendError] Domain[global]

    1. Hi Tom,

      An error 500 is basically the result of an issue with Google servers as GMass sends your emails. When GMass transfers data to and from your Gmail account (via numeric identifiers specific to Gmail and the Gmail API), the server either took too long to respond or is busy to receive another send request to the API to send an email to the intended recipient at the time of the error.

      This type of error is temporary and is basically flood protection to the Gmail API so GMass will automatically retry sending to those listed email addresses where the error occurred as stated in the copied error message.

  5. Hi Marvin,

    Your article was very useful most especially on using the GMass. But how can one hide an attachments from cc emails on gmail platform

    1. Hi Kenechukwu,

      Unfortunately, that wouldn’t be possible since a CC’ed address would receive the same email as the email address in the TO field which includes attachments.

  6. When I an receive an individual reply back from someone that was included in a BCC email, I cannot find that one individual that replied out of everyone it was BCCd to. when one individual replies to that email directly to me I do not see that one individual’s email address in my inbox it comes in under one of the other emails that was in that mass mailing along with all the other ones that I grouped together

    1. Hi Danielle,

      Please contact our support team directly with the campaign ID so we can assist you in troubleshooting. Please see gmass.co/g/support.

  7. Please what’s the different between the CC and the BCC. If I want to send a multiple message to a group of people using the Gmass Which one should I use. Is it the CC or the BCC.

  8. SO just making sure I get this. I can send it to a whole group of addresses, but they will only see there email address? Not others? My members dont want others to have their address or be able to reply all. I am willing to pay the premium price for this.

  9. If someone I have cc’d replies to my email, but not the main recipient, will my auto-follow up emails continue to the original recipient? And what happens if I manually reply to an email that also has auto-follow ups turned on? Will my own reply cause the auto-follow ups to stop?

    1. Hi Kathleen,

      If anyone CC’ed replies, it would register as a reply from the main recipient since the reply is added to the same thread. If your auto follow-ups are set to send to those who did NOT reply, then the auto follow-ups would stop since a reply has been registered. No, your own replies to the same thread will not trigger your auto follow-ups to stop.

  10. when using gmass and sharing email to multiple emails using To tab , i could see all the emails list visible to other client too cant we hide without using bcc option

    1. Hi Navneet,

      The BCC/CC feature when using with GMass acts differently from the regular use.

      When using the BCC/CC feature in GMass, emails sent to each recipient in the TO field will CC/BCC to all of the addresses in the BCC/CC field.

      For example: if you have [email protected] and [email protected] in the TO field and have [email protected] and [email protected] in the CC field.

      With the regular Gmail send button – it will send 1 email TO both John and David and CC Navneet and Marvin in the same email.
      With the GMass button – 2 emails will be sent, 1 email for each John and David. Both of those emails will be CC’ed to Navneet and Marvin.

        1. Hi JC,

          Please note that the CC function behaves differently when using GMass. If you have 100 recipients CC’ed to [email protected] and send your email using the GMass button, what will happen is GMass will send 1 email for each recipient in the TO field and each of those 100 emails will be CC’ed to [email protected]

          If you want to CC just another person which would be unique to each recipient such as when you want to send an email to a student and CC’ing the student’s parents, you can do this by following the steps in this article: https://www.gmass.co/blog/secret-feature-set-the-cc-and-bcc-fields-in-a-mail-merge-from-a-spreadsheet-column/

  11. Anyone you add to the “Bcc” field will see that they were added using “Bcc.” They will also see message recipients in the “To” and “Cc” fields. Note : If they don’t use Gmail, they may not see this information.

  12. I have a question?

    What to write in Bcc/Cc in that empty slot. I just can’t leave it empty all the time. It always shows Empty whole slot for typing in my computer.

    Kindly answer back.

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